Thomas Tulgetske

Director of Commercial Security 2000-Current

• Directed daily operations, ensuring compliance with laws and regulations to maintain organizational integrity.
• Oversaw budget planning and allocation for diverse projects and initiatives.
• Facilitated team collaboration by fostering open communication channels.
• Developed policies for corporate standards compliance.
• Mentored junior staff, enhancing professional growth and team performance.
• Reviewed organizational policies and recommended operational process improvements to enhance compliance and efficiency.
• Recruited, trained, supervised, evaluated, and mentored staff members effectively.
• Established vendor relationships, securing advantageous terms for materials and services to optimize project budgets.

Senior Security Officer 2016-2020

• Monitored security systems to ensure facility safety and compliance.
• Conducted regular patrols to detect and prevent unauthorized access.
• Responded promptly to security incidents and alarms in the facility.
• Collaborated with law enforcement during investigations and emergency situations.
• Trained junior security staff on protocols and emergency procedures.

Armed Security Officer 2010-2016

• Managed access control, verifying credentials of personnel and visitors.
• Patrolled assigned areas to detect suspicious activities and persons.

• Executed warrants on suspected offenders, ensuring compliance with state law enforcement regulations.
• Supported apprehension of suspects by providing timely backup for arresting officers.
• Coordinated crowd control at large public events, enhancing safety and order during parades, festivals, and sporting events.

• Managed client accounts to ensure timely resolution of inquiries, enhancing customer satisfaction.
• Built strong customer relationships to improve satisfaction levels.
• Resolved discrepancies in client accounts by applying effective problem-solving strategies, leading to improved account accuracy.
• Collected payments on 300+ delinquent auto loan accounts through skip tracing and negotiation, improving account recovery rates.

• Administered first aid and life support techniques to stabilize patients during medical emergencies.
• Triage patients in emergency room, prioritizing care based on injury severity.
• Trained new EMTs on emergency procedures and protocols, enhancing team readiness.

• Responded to emergency calls, delivering immediate care to critically ill and injured patients.
• Coordinated with paramedics and hospital staff to ensure timely patient transport and comprehensive care.
• Managed inventory of medical supplies and equipment in ambulance to ensure operational readiness.
• Performed regular safety inspections of emergency vehicles and medical equipment to uphold safety standards.