Thomas Turney
Prairie Grove
Summary
Dynamic professional with a strong background in customer service and food preparation, honed at Biaggi's Restaurant. Proven expertise in staff training and inventory management, ensuring high-quality standards. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills, consistently delivering exceptional results in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Car Detailer
Walker Chevrolet
Nitro
04.2023 - 01.2025
- Cleaned and polished vehicles to enhance their appearance and customer satisfaction.
- Applied wax and sealants to protect vehicle surfaces from environmental damage.
- Vacuumed interiors and shampooed carpets to maintain cleanliness and hygiene.
- Inspected vehicles for damages and reported issues to the service team.
- Managed time effectively to meet customer deadlines for vehicle detailing services.
Sous Chef
Biaggi's Restaurant
Algonquin
07.2022 - 03.2023
- Creating and completing prep lists while following a daily cleaning schedule.
- Maintaining kitchen management through directing line cooks.
- Collaborated with the head chef to create seasonal menu items.
- Trained new cooks on food preparation techniques and safety protocols.
- Managed inventory and ordered supplies to ensure kitchen readiness.
Camp Director
Fayetteville Athletic Club
Fayetteville
08.2020 - 01.2022
- Planning and directing camp activities while maintaining a fun and healthy environment for children and acting as a liaison between parents and the organization, representing the business well.
Head Chef, and Front of House
Whipper Snapper
San Francisco
10.2017 - 11.2019
- Ordering new food and kitchen equipment from vendors, creating schedules and providing extensive training to employees.
- Writing menus and grading specials, and providing customer service with every sale.
Valet Driver
Clayton Valet
St. Louis
09.2015 - 10.2017
- Parked vehicles efficiently in designated areas ensuring proper space utilization.
- Assisted guests with luggage and provided exceptional customer service during arrivals.
- Conducted routine vehicle inspections to maintain safety and cleanliness standards.
- Coordinated with team members to streamline parking operations during peak hours.
- Managed keys and vehicle logs accurately to ensure accountability and security.
Cook/Customer Service
Nachomama's
St. Louis
01.2013 - 04.2015
- Working with a team, maintaining cleanliness and promptness.
- Interacting with customers, taking orders, and demonstrating a strong work ethic.
Education
Diploma -
Ladue Horton Watkins High School
St. Louis, MO05.2015
Some College (No Degree) - Music Therapy
Meramec Community College
Saint LouisSkills
- Vehicle detailing
- Surface protection
- Time management
- Damage inspection
- Equipment maintenance
- Customer relationship management
- Food preparation
- Staff training
- Inventory management
- Customer service
- Conflict resolution
- Quality control
- Problem solving
- Effective communication
- Leadership skills
- Food spoilage prevention
- Food presentation
Certification
ServeSafe Certification, ILLINOIS, 2022
References
References available upon request.
Timeline
Car Detailer
Walker Chevrolet
04.2023 - 01.2025
Sous Chef
Biaggi's Restaurant
07.2022 - 03.2023
Camp Director
Fayetteville Athletic Club
08.2020 - 01.2022
Head Chef, and Front of House
Whipper Snapper
10.2017 - 11.2019
Valet Driver
Clayton Valet
09.2015 - 10.2017
Cook/Customer Service
Nachomama's
01.2013 - 04.2015
Diploma -
Ladue Horton Watkins High School
Some College (No Degree) - Music Therapy
Meramec Community College