Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Thomas Peter Harris

Córdoba

Summary

I am a reliable and conscientious worker, can learn new things quickly and I am comfortable working in fast and slow-paced environments. Some strong qualities of mine is that I am always eager to learn new skills and take on extra responsibility. I enjoy working in a team, and can manage myself diligently when I work alone. I follow instructions well, and I am a friendly and easy-going person.

Overview

11
11
years of professional experience

Work History

Baker

Mesterbakeren
05.2020 - 12.2022
  • Trained and supervised new employees on bakery operations and procedures.
  • Increased production efficiency through effective time management and multitasking during busy periods.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.

Customer Service Cashier

BP Tanawha
01.2019 - 11.2019
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Processed customer orders and accurately handled payment transactions.

Bank Officer

Heritage Bank
02.2015 - 12.2018
  • Maintained friendly and professional customer interactions.
  • Assisted customers with banking needs and inquiries.
  • Established rapport with new clients to increase satisfaction and loyalty.

Customer Service Representative

Dodo Connect
11.2014 - 12.2017
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Responded proactively and positively to rapid change.

Eftpos Technician

Verifone
01.2012 - 09.2015
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.

Education

Bachelor of Psychology - Psychology

University of The Sunshine Coast
Sippy Downs
11.2027

High School Certificate -

Siena Catholic College
Sippy Downs
12.2012

Skills

  • Team Player
  • Critical Thinking
  • Active listener
  • Supervision and leadership
  • Teamwork and Collaboration
  • Good Telephone Etiquette
  • Calm Under Pressure
  • Friendly, Positive Attitude
  • CRM software proficiency
  • Goal-Oriented
  • Meeting Sales Goals
  • Exceeding Customer Expectations

References

Kjetil Klausen - Mesterbakaren - Mobile: +4798864158

John Fitch - Heritage Bank - Mobile: +61415210721

Timeline

Baker

Mesterbakeren
05.2020 - 12.2022

Customer Service Cashier

BP Tanawha
01.2019 - 11.2019

Bank Officer

Heritage Bank
02.2015 - 12.2018

Customer Service Representative

Dodo Connect
11.2014 - 12.2017

Eftpos Technician

Verifone
01.2012 - 09.2015

Bachelor of Psychology - Psychology

University of The Sunshine Coast

High School Certificate -

Siena Catholic College

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Thomas Peter Harris