Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tia Holcomb

Fountain Hill

Summary

I am seeking a chance at using my unique skills and abilities to farther my experiences. I no longer have children at home, so the sky is now the limit! I would love to reach as high as I can, if given the chance! Love to travel and meet new people, building foundations to last in a business or lifetime is an ultimate ability and benefit!

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

25
25
years of professional experience
2009
2009
years of post-secondary education

Work History

Cashier Team Lead

Nelms and Knight Inc.
Fountain Hill
04.2021 - Current
  • Supervised cashier team to ensure efficient and accurate transactions.
  • Trained new cashiers on policies and customer service standards.
  • Managed scheduling and workflow for cashier staff during peak hours.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Assisted in maintaining a clean and organized checkout area for customers.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Answered customer questions and provided store information.
  • Processed refunds and exchanges according to company policy.
  • Assisted customers with locating items within the store when requested.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Ensured compliance with all safety regulations while performing tasks.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Analyzed sales data reports to identify trends in customer buying habits.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Completed paperwork related to personnel actions including hiring, terminations, transfers.
  • Managed scheduling, payroll, and time off requests for team members.
  • Counted and balanced cashier drawers.
  • Answered phone calls to assist customers with questions and orders.

Volunteer

Humane Society
Monroe
07.2000 - Current
  • Coordinated community events to engage volunteers and promote local initiatives.
  • Assisted in training new volunteers on organizational policies and procedures.
  • Organized donation drives to gather resources for community outreach programs.
  • Assisted with fundraising efforts, including event planning and donor outreach.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Promoted community resources through printed marketing material, email newsletters and social media campaigns.
  • Help provide housing and safety for unique cases

Private Caregiver

Private Home
Hamburg
11.2018 - 01.2020
  • Provided personalized care to individuals with diverse needs and preferences.
  • Assisted clients with daily living activities, promoting independence and comfort.
  • Maintained a safe and clean environment for clients through regular housekeeping tasks.
  • Coordinated transportation for medical appointments and social activities for clients.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supervised medication administration, personal hygiene, and other activities of daily living.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Provided companionship to elderly clients by engaging in conversation and accompanying them on errands or outings.
  • Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Transported patients to medical, dental, and personal care appointments.
  • Assisted with physical therapy exercises designed by a physical therapist or occupational therapist.
  • Provided mental stimulation through games, puzzles and other activities designed for cognitive development.

Office Worker

Private Practice
Monroe
10.2009 - 02.2012
  • Managed patient scheduling and appointment confirmations for efficient office operations.
  • Assisted in the preparation of patient records and documentation for consultations.
  • Handled incoming calls and routed inquiries to appropriate staff members promptly.

Private Caregiver

Private Home
Bastrop
12.2004 - 04.2011
  • Provided personalized care to individuals with diverse needs and preferences.
  • Assisted clients with daily living activities, promoting independence and comfort.
  • Maintained a safe and clean environment for clients through regular housekeeping tasks.
  • Communicated effectively with clients and families to address concerns and needs.
  • Coordinated transportation for medical appointments and social activities for clients.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supervised medication administration, personal hygiene, and other activities of daily living.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Provided companionship to elderly clients by engaging in conversation and accompanying them on errands or outings.
  • Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
  • Monitored vital signs including blood pressure, temperature, pulse rate, respiration rate and glucose levels.
  • Organized medication reminders for clients taking multiple prescriptions throughout the day.

Assistant Manager

Huddle House
Bastrop
02.2005 - 12.2010
  • Supervised daily restaurant operations and maintained service quality standards.
  • Trained new staff on procedures and customer service protocols.
  • Coordinated staff schedules to ensure adequate coverage during peak hours.
  • Addressed customer inquiries and resolved issues to ensure satisfaction.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Traveled and worked at other locations owned by the same employer
  • Banking and inventory records
  • Implemented a work release program for inmates, who were incarcerated for minor chargers. Allowing them a chance to maintain a stable life once released.

Armed Security Officer

Allied
Monroe
04.2008 - 06.2010
  • Monitored security systems to ensure safety of personnel and property.
  • Patrolled assigned areas to deter criminal activity and maintain order.
  • Responded to emergencies swiftly, following established safety protocols.
  • As the only armed female guard I covered a variety of locations including but not limited to the prisons.
  • Overnight guard for multi-million dollar corporation, seen that all funds was accounted for and escorted the the vault.

Sales Representative

Toyota
Bastrop
04.2008 - 11.2008
  • Built strong customer relationships to enhance brand loyalty and satisfaction.
  • Demonstrated product features and benefits to potential customers effectively.
  • Conducted market research to identify emerging trends and customer preferences.
  • Traveled promoting sales and building client relations.

Organization Manager

Self-employeed
Bay Springs
05.2001 - 01.2004
  • Coordinated team meetings to discuss project updates and organizational goals.
  • Developed strategic plans to enhance operational efficiency and team collaboration.
  • Managed scheduling and logistics for events and community outreach initiatives.
  • Trained new volunteers on organizational policies and procedures for engagement.
  • Interacted with external vendors to develop relationships that benefited the organization.
  • Developed and maintained organizational policies and procedures.

Office Assistant

Piggly Wiggly Supermarket
Bay Springs
02.2000 - 10.2002
  • Managed office supplies and ensured inventory levels remained adequate.
  • Coordinated schedules and appointments for staff and management.
  • Assisted in organizing company events and meetings efficiently.
  • Handled all financial matters, including but not limited to, vendors, lottery, in store sales.
  • Banking and payroll
  • Coordinated by phone or in person for the company

Education

Ordained Minister/ High Prietess - Ministry

ULC
10.2024 - 02.2025

Louin Community Outreach Center
Louin, MS

Business Administration And Management

Laurel Community Tech
Laurel, MS
08.2001 - 06.2003

Computer And Information Sciences

Laurel Community Tech
Laurel, MS
08.2001 - 06.2003

Bay Springs High School
Bay Springs , Mississippi

Skills

  • Cash management
  • Customer service
  • Transaction processing
  • Team management
  • Inventory management
  • Scheduling staff
  • Conflict resolution
  • Staff training
  • Community engagement
  • Time management
  • Effective communication
  • Problem solving
  • Attention to detail
  • Cash drawer reconciliation
  • Merchandising guidelines
  • Hospitality and accommodation
  • POS system
  • Money handling
  • Data entry accuracy
  • Transaction management
  • Merchandise stocking
  • Retail merchandising
  • Store opening and closing
  • Shift scheduling
  • Cash handling expertise
  • Procedure enforcement
  • Manager support
  • Performance monitoring
  • Flexible schedule
  • Heavy lifting
  • Sales forecasting
  • Positive attitude
  • Store policies enforcement
  • POS systems
  • Upselling strategies
  • Clear communication
  • Team collaboration
  • Basic math
  • Opening and closing procedures
  • Coaching and mentoring
  • Empathy and patience
  • Online order picking
  • Cashier training
  • Customer engagement
  • Staff motivation
  • Workload prioritization
  • Financial reporting
  • Deposit preparation
  • POS system operation
  • Cash register operation
  • New hire training
  • Team leadership
  • Payment processing
  • Adaptability and dependability
  • Punctual and reliable
  • Multitasking and organization
  • Shipment procedures
  • Cleanliness
  • Upselling
  • Professional demeanor

Timeline

Ordained Minister/ High Prietess - Ministry

ULC
10.2024 - 02.2025

Cashier Team Lead

Nelms and Knight Inc.
04.2021 - Current

Private Caregiver

Private Home
11.2018 - 01.2020

Office Worker

Private Practice
10.2009 - 02.2012

Armed Security Officer

Allied
04.2008 - 06.2010

Sales Representative

Toyota
04.2008 - 11.2008

Assistant Manager

Huddle House
02.2005 - 12.2010

Private Caregiver

Private Home
12.2004 - 04.2011

Business Administration And Management

Laurel Community Tech
08.2001 - 06.2003

Computer And Information Sciences

Laurel Community Tech
08.2001 - 06.2003

Organization Manager

Self-employeed
05.2001 - 01.2004

Volunteer

Humane Society
07.2000 - Current

Office Assistant

Piggly Wiggly Supermarket
02.2000 - 10.2002

Louin Community Outreach Center

Bay Springs High School

Similar Profiles

CREATE PROFILE
Tia Holcomb