Tiara Brown
1920 East Cook
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer service and issue resolution. Leveraged communication skills and problem-solving abilities to enhance customer satisfaction and loyalty. Demonstrated expertise in multitasking and administrative support, significantly improving operational efficiency. Renowned for fostering supportive environments and achieving notable success in team collaboration and individual performance.
Experienced with facility operations, maintenance, and safety protocols. Utilizes strategic planning to ensure seamless daily operations and long-term sustainability. Strong understanding of team leadership and vendor management to achieve high standards of performance and reliability.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
12
12
years of professional experience
Work History
Customer Service Representative/Money Center
Walmart
03.2018 - Current
- Addressed customer inquiries and resolved issues, ensuring positive experiences and repeat business.
- Improved customer satisfaction by quickly assisting with questions and product concerns.
- Resolved service issues efficiently, enhancing overall customer loyalty.
- Managed customer interactions to maintain high level of service excellence.
- Handled escalated calls professionally to achieve positive outcomes.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Teacher
Fact-Inc
08.2013 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Elevated classroom interaction using engaging methods centered on teamwork and experiential tasks.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Education
Associates Of Biology - Biology
South Arkansas Community College
El Dorado, ARAssociate Of Applied Science -
South Arkansas Community College
El Dorado, AR12.2023
Associate Of Arts And Sciences -
South Arkansas Community College
El Dorado, AR12.2015
Skills
- Customer services
- Issue resolution
- Communication skills
- Safety
- Problem solving
- Multitasking abilities
- Call handling
- Paperwork processing
- Scheduling
- Administrative support
- Recordkeeping strengths
- Account updating
Timeline
Customer Service Representative/Money Center
Walmart
03.2018 - Current
Teacher
Fact-Inc
08.2013 - Current
Associates Of Biology - Biology
South Arkansas Community College
Associate Of Applied Science -
South Arkansas Community College
Associate Of Arts And Sciences -
South Arkansas Community College
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