Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Tiara Higgins

Littlerock

Summary

Adept at driving customer satisfaction and sales through innovative merchandising strategies at Drug Emporium, I excel in retail trends analysis and active listening. My background includes enhancing team dynamics, resolving complaints with empathy, and boosting loyalty. Skilled in both critical thinking and heavy lifting, I consistently achieve and surpass goals.

Experienced pharmacy roles prepared for this role with strong focus on accuracy in medication dispensing and customer service. Proven track record in maintaining inventory, and ensuring compliance with healthcare regulations. Strong team collaborator with results-driven mindset, adapting to changing needs effectively. Reliable, organized, and skilled in communication and patient interaction.

Experienced with retail operations and customer service. Utilizes strong communication and organizational skills to enhance store efficiency. Knowledge of inventory management and teamwork to contribute to successful retail environment.

Experienced with retail merchandising and store layout optimization. Utilizes organizational skills and attention to detail to execute efficient and effective resets. Track record of collaborating with teams to achieve project goals and adapt to dynamic retail environments.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Im a very hard worker strong minded easy to get alone with and always willing to improve

Overview

11
11
years of professional experience

Work History

Drug Emporium

Pro Hair Stocker/Customer Service
11.2023 - Current
  • Implemented innovative merchandising strategies for non-prescription products to increase sales revenue and customer satisfaction.
  • Keep inventory for all hair products.
  • Assist with customers
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Windsor Door

Garage Door Suppliers
12.2021 - 10.2023
  • Upheld professional standards by arriving punctually to matches, dressed in proper uniform attire, demonstrating respect for the sport and its participants.
  • Contributed to the development of new referees by sharing knowledge and offering constructive feedback during training sessions.
  • Worked head of the assembly line
  • Enhanced player experience by consistently enforcing game rules and maintaining a fair playing environment.
  • Worked well with others kept a good attitude great personailty.

Claudias K9 Bakery

Baking
01.2019 - 08.2021
  • Promoted a clean work environment by routinely clearing debris from balers and surrounding areas.
  • Demonstrated adaptability, quickly learning new machinery specifications as needed for diverse baling applications.
  • Assisted with equipment set-up prior to operation and cleaning.
  • Operated forklift and freight handling equipment.
  • Was a manger over the Peanut Butter Area making suckers working with 50Lbs of peanutt butter wax and other ingedients.

Its Fashion Metro

Manger
09.2016 - 03.2019
  • Engaged consumers near and around retail kiosk to ask for business and encourage orders.
  • Implemented creative marketing tactics for promotional events, resulting in increased foot traffic to the retail location.
  • Maximized retail floor space usage by designing visually appealing merchandise arrangements that drew in customers.
  • Increased retail sales by regularly promoting clothes and other products and educating clients on their benefits.

Oak Forrest Cleaners

Retail
10.2013 - 08.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Associates

Pulaski Technical College
North Little Rock, AR

High School Diploma -

Hall High School
Little Rock, AR
05-2013

Skills

  • Retail trends analysis
  • Retail transactions processing
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Positive attitude
  • Shelf stocking
  • Friendly and personable
  • Heavy lifting

Languages

Spanish
Elementary

Interests

  • I enjoy helping others and giving back to the community
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Cooking
  • Participating in local clean-up initiatives

Timeline

Drug Emporium

Pro Hair Stocker/Customer Service
11.2023 - Current

Windsor Door

Garage Door Suppliers
12.2021 - 10.2023

Claudias K9 Bakery

Baking
01.2019 - 08.2021

Its Fashion Metro

Manger
09.2016 - 03.2019

Oak Forrest Cleaners

Retail
10.2013 - 08.2016

Associates

Pulaski Technical College

High School Diploma -

Hall High School
Tiara Higgins