Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tieler Goff

Fort Smith

Summary

Developed exceptional skills in fast-paced, high-stress environment, excelling in communication and problem-solving. Proven ability to navigate complex legal procedures and maintain client trust while resolving conflicts effectively. Seeking to leverage these talents and transition into new, challenging field.

Overview

15
15
years of professional experience

Work History

Bail Bond Agent

Campbell Bonding
03.2015 - Current
  • Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
  • Conducted thorough background checks to accurately assess risk factors and determine appropriate bond amounts for clients.
  • Collaborated with law enforcement agencies to ensure prompt release of clients from custody.
  • Built strong relationships with key industry stakeholders, including attorneys, court personnel, and surety companies.
  • Located, apprehended and returned suspects to court or jail after missed court appearances.
  • Maintained a high success rate in securing bonds for clients with diverse backgrounds and needs.
  • Mentored junior agents on best practices within the industry, contributing to a cohesive team environment focused on delivering superior service to our clientele.
  • Maintained detailed records of all transactions, ensuring complete transparency and accountability within our organization.
  • Utilized advanced skip tracing techniques to locate individuals who failed to meet their obligations under the terms of their bonds, minimizing losses incurred by our agency.
  • Increased client satisfaction by providing timely and efficient bail bond services.
  • Leveraged strong negotiation skills to secure favorable settlements on forfeited bonds, minimizing financial impact to our agency.
  • Managed a diverse caseload while consistently meeting or exceeding performance metrics and client satisfaction goals.

Assistant Manager

Hooters Inc.
08.2009 - 09.2014
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

No Degree - Accounting/ Business Management

University of Arkansas
Fort Smith, AR

High School Diploma -

Greenwood High
Greenwood, AR
05-2009

Skills

  • Searching records
  • Strong negotiation skills
  • Quick decision making
  • Skip tracing
  • Professional telephone etiquette
  • Strong problem-solving aptitude
  • Strong work ethic
  • Time management

Timeline

Bail Bond Agent

Campbell Bonding
03.2015 - Current

Assistant Manager

Hooters Inc.
08.2009 - 09.2014

No Degree - Accounting/ Business Management

University of Arkansas

High School Diploma -

Greenwood High
Tieler Goff