Tiffany Donnahoe
Plainview
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
12
12
years of professional experience
Work History
Office Manager
Featherston Real Estate Specialist
Plainview
04.2016 - Current
- Responded to customer inquiries via phone or email in a professional manner.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed office inventory and placed new supply orders.
Office Assistant
Featherston Real Estate Services
Farmersville
05.2015 - 04.2016
- Maintained an organized filing system of paper documents and electronic files.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Answered phone calls and directed them to appropriate personnel.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Managed daily office operations and maintained a clean and efficient workspace.
Customer Service Representative
Sams Club
Colorado Springs
04.2013 - 11.2014
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained a high level of professionalism when dealing with difficult customers.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries via phone, email, and chat.
- Developed positive relationships with customers through friendly interactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved customer complaints promptly and efficiently.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Associate of Science - Small Business Managment
West Hills College
Lemoore, CA12-2020
Skills
- Customer service
- Office management
- Problem solving
- Time management
- Positive and professional
- Empathy and patience
- Proofreading
- Document organization
- Customer relationship management
- Prioritization
- Recordkeeping strengths
- Problem-solving
- Strong teamwork
Timeline
Office Manager
Featherston Real Estate Specialist
04.2016 - Current
Office Assistant
Featherston Real Estate Services
05.2015 - 04.2016
Customer Service Representative
Sams Club
04.2013 - 11.2014
Associate of Science - Small Business Managment
West Hills College
Similar Profiles
Priya SharmaPriya Sharma
Administrative Executive at Home land trade ( Real Estate investment specialist)Administrative Executive at Home land trade ( Real Estate investment specialist)
Daniela DeGraziaDaniela DeGrazia
Real Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate BrokerageReal Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate Brokerage
Hemanth Kumar BondalapatyHemanth Kumar Bondalapaty
Payroll Specialist at Distinguished Real Estate (Al Tayer Group Company- Luxury Real Estate)Payroll Specialist at Distinguished Real Estate (Al Tayer Group Company- Luxury Real Estate)
Pete RojasPete Rojas
Area Manager at WalmartArea Manager at Walmart
Sydney AshburnSydney Ashburn
Registered Nurse at CHI Health PlainviewRegistered Nurse at CHI Health Plainview