Tiffiney Giess

Lead Certified Immunization Pharmacy Technician

Wal-Mart Pharmacy

06.2012 - 03.2024

Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
Assisted in management of prescription deliveries, improving patient convenience.
Entered prescription information into computer databases.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Received and stored incoming supplies and informed supervisors of stock needs and shortages.
Assisted in training new employees on pharmacy procedures.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Restocked shelves with new supplies of medications as needed.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Improved inventory management procedures to reduce overhead, backorders and overstock.
Organized work areas so that everything was easily accessible when needed.