Tina Jamell
LITTLE ROCK
Summary
Proficient Surgery Scheduling Coordinator with a strong background in appointment scheduling and patient care management. Known for enhancing patient access and streamlining surgical processes through effective communication and scheduling software proficiency.
Overview
30
30
years of professional experience
Work History
Surgery Scheduling Coordinator
St. Vincent Medical Center Hospital
Little Rock
05.2025 - Current
- Coordinated surgery schedules with medical staff and patients to improve scheduling accuracy and reduce delays.
- Managed changes and cancellations for surgical appointments to maintain optimal scheduling flow.
- Collaborated with surgical teams to allocate resources effectively.
- Resolved discrepancies between patient records and pre-surgery documentation to ensure readiness for surgery.
- Entered patient information into scheduling software, ensuring accuracy and timeliness.
- Coordinated patient referrals for surgery services with doctors' offices.
- Responded promptly to inquiries from patients and healthcare providers to foster communication.
- Ensured compliance with HIPAA regulations during scheduling practices.
Surgery Scheduling Coordinator
Little Rock Surgery Center
Little Rock
02.2019 - 05.2025
- Coordinated surgery schedules with medical staff and patients, improving patient access and reducing scheduling conflicts.
- Managed appointment changes and cancellations for surgical procedures, ensuring seamless patient flow and timely access to care.
- Communicated with insurance companies to verify patient eligibility and coverage, facilitating smooth pre-operative processes.
- Collaborated with surgical teams to optimize resource allocation for procedures.
- Assisted patients in understanding pre-operative instructions to prepare them adequately.
- Entered patient information into scheduling software, ensuring accuracy and data integrity.
- Maintained secure records of surgeries and patient interactions in compliance with regulations.
- Responded promptly to inquiries from patients and healthcare providers, fostering clear communication.
Credentialing Coordinator
Little Rock Surgery Center
Little Rock
02.1996 - 05.2025
- Coordinated provider credentialing processes to ensure compliance with regulatory standards, supporting organizational integrity.
- Streamlined credentialing workflows, improving accuracy and reducing processing time by optimizing task sequences.
- Collaborated with clinical teams to verify practitioner qualifications and credentials.
- Managed documentation for new and renewing medical staff privileges efficiently.
- Maintained databases of provider information, ensuring up-to-date contact details and licensure expiration dates for effective provider management.
- Assisted with auditing processes to ensure compliance with established standards.
- Prepared monthly reports summarizing provider credentialing status and activities.
- Investigated compliance issues, issuing official approvals upon meeting standards.
Education
Bachelor of Science - Nursing Administration
University of Arkansas At Little Rock
Little Rock, AR05-2022
Associate of Arts - Nursing Administration
Dyersburg State Community College
Dyersburg, TN08-1991
High School Diploma -
Dyersburg High School
Dyersburg, TN06-1990
Some College (No Degree) -
Pulaski Technical College
North Little Rock, ARSkills
- Appointment scheduling and coordination
- Scheduling software proficiency
- Care coordination and management
- Eligibility and insurance verification
- Pre-authorization and billing procedures
- Patient record and data management
- Referral and resource management
- Effective communication skills
- Interpersonal communication abilities
- Time management and multitasking
- Office management and clerical support
- Consent verification processes
- Customer relationship management strategies
- Team collaboration and cooperation
- CPR certification (Heartsaver CPR AED)
- Payment collection and copay processing
Timeline
Surgery Scheduling Coordinator
St. Vincent Medical Center Hospital
05.2025 - Current
Surgery Scheduling Coordinator
Little Rock Surgery Center
02.2019 - 05.2025
Credentialing Coordinator
Little Rock Surgery Center
02.1996 - 05.2025
Bachelor of Science - Nursing Administration
University of Arkansas At Little Rock
Associate of Arts - Nursing Administration
Dyersburg State Community College
High School Diploma -
Dyersburg High School
Some College (No Degree) -
Pulaski Technical College