Todd Wallis
Pocahontas
Summary
Professional leader with strong expertise in overseeing daily operations and team coordination. Possesses strong focus on team collaboration and achieving results, highly adaptable to changing needs. Skilled in problem solving, and ensuring optimal workflow. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.
Overview
16
16
years of professional experience
Work History
Evening/Morning Shift Supervisor
UPS
Pocahontas, AR
09.2018 - 08.2025
- Supervised daily operations to ensure efficient package processing and delivery timelines.
- Trained and mentored team members on safety protocols and operational procedures.
- Implemented workflow improvements that enhanced productivity and reduced operational delays.
- Coordinated shift schedules to maintain adequate staffing levels and meet workload demands.
- Conducted regular safety audits to uphold compliance with company standards and regulations.
- Facilitated communication between management and staff to address concerns and enhance team morale.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer inquiries effectively, ensuring high levels of service satisfaction during shifts.
- Completed store opening and closing procedures and balanced tills.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
Assistant Manager
Orschelen's/ Buccheit
Pocahontas, AR
10.2017 - 09.2018
- Managed inventory control processes to optimize stock levels and reduce waste.
- Developed promotional strategies that increased sales and improved customer engagement.
- Mentored junior staff, fostering a collaborative team environment and professional growth.
- Oversaw compliance with safety regulations, ensuring a secure working environment for all employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Retail Sales Associate
Wal-Mart Stores Inc.
Pocahontas, AR
01.2017 - 10.2017
- Delivered exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Operated point-of-sale systems efficiently, processing transactions and handling cash accurately.
- Trained new team members on store policies, procedures, and customer engagement strategies.
- Collaborated with management to implement visual merchandising standards for effective product displays.
- Monitored sales floor activities, identifying opportunities for process improvements and enhanced efficiency.
- Analyzed sales data to optimize product placement and boost overall store performance.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Receiving Associate
Hydrotemp Inc
Pocahontas, AR
07.2009 - 12.2016
- Coordinated receipt and inspection of incoming inventory to ensure quality and compliance with specifications.
- Managed inventory organization, optimizing storage space for enhanced efficiency and accessibility.
- Trained new staff on receiving procedures, fostering a culture of safety and compliance within the team.
- Utilized warehouse management systems for tracking inventory levels and generating accurate reports.
- Conducted regular audits of received goods to maintain inventory integrity and minimize discrepancies.
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Enhanced warehouse efficiency by accurately processing incoming shipments and promptly updating inventory records.
- Contributed to a positive work culture within the receiving department by actively participating in team meetings, training sessions, or other group activities.
Skills
- Employee training
- Staff development
- Operations management
- Inventory control
- Scheduling coordination
Timeline
Evening/Morning Shift Supervisor
UPS
09.2018 - 08.2025
Assistant Manager
Orschelen's/ Buccheit
10.2017 - 09.2018
Retail Sales Associate
Wal-Mart Stores Inc.
01.2017 - 10.2017
Receiving Associate
Hydrotemp Inc
07.2009 - 12.2016