Tomas Bertea

Cordoba

Summary

Proven leader and effective Shop Manager at Candy.Dot, adept in boosting customer satisfaction and sales through expert customer service and sales analysis. Skillfully managed inventory and employee scheduling, leading to a safer, more efficient workplace. Excelled in customer engagement and employee motivation, significantly enhancing store performance.

Overview

year of professional experience

Work History

Shop Manager

Candy.Dot

02.2023 - 06.2024

Managed inventory control, cash control, and store opening and closing procedures.
Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
Kept orderly and accurate accounting records by monitoring sales documentation.
Maintained safe working environment by enforcing adherence to safety and security protocols.
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.

Education

High School Diploma -

Jovenes Argentinos

Córdoba, Argentina

05.2001 -

Skills

Customer Service

Sales Analysis

Customer Engagement

Employee Scheduling

Employee Motivation

Additional Information

Independent Trader | Stocks and Cryptocurrencies
Self-employed | 1 year 5 months

Generated approximately $15,000 in revenue through diverse investment strategies across stocks and cryptocurrencies.
Developed expertise in market analysis, risk management, and strategic decision-making.
Fluent in advanced English and native Spanish, enhancing communication in international markets.
Studied various books on emotional intelligence, applying principles to maintain disciplined trading behavior.

Languages

Spanish

Native language

English

Advanced

Interests

Economy, Loving relationships, Working out

Timeline