Tomas Manfredi
Summary
Experienced with identifying and removing inappropriate content to maintain platform safety. Utilizes strong communication and decision-making skills to enforce community guidelines effectively. Knowledge of best practices in content moderation, ensuring secure and positive user experience.
Overview
5
5
years of professional experience
Work History
Barista
Cafe Registrado
09.2023 - 10.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Storage Manager
Sport 78
06.2023 - 09.2023
- Conducted regular audits of stored products, ensuring quality control measures were in place to minimize waste or damage.
- Improved overall storage capacity by identifying opportunities for consolidation or offsite storage solutions when appropriate.
- Optimized storage space utilization by implementing efficient warehouse layouts and inventory management systems.
Customer Support and Content Moderator
Vdesk
05.2021 - 10.2022
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Improved internal communication by providing constructive feedback on content moderation tools and systems to the development team.
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Prevented potential legal issues by enforcing compliance with local regulations and company policies related to user-generated content.
Clothes Seller
Vonk Store
11.2019 - 12.2021
- Participated in store-wide inventory counts, helping management make informed decisions about stock levels and ordering processes.
- Enhanced store''s visual appeal by organizing merchandise displays and maintaining cleanliness.
- Streamlined inventory management with regular stock checks, ensuring optimal product availability.
Education
High School Diploma -
Escuela Normal N1 "Dr. Nicolas Avellaneda"
Rosario, Santa Fe, Argentina12-2019
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Adaptive and creative
- Excellent memory
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Barista
Cafe Registrado
09.2023 - 10.2024
Storage Manager
Sport 78
06.2023 - 09.2023
Customer Support and Content Moderator
Vdesk
05.2021 - 10.2022
Clothes Seller
Vonk Store
11.2019 - 12.2021
High School Diploma -
Escuela Normal N1 "Dr. Nicolas Avellaneda"
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