Tomika Marks

Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.

Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.

Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.

Enhanced student support by delivering one-on-one and small group assistance in various subjects.

Prepared instruction materials, constructed bulletin boards, and set up work areas.

Directly supervising ten or more part time supervisors as well as thirty part time Package Handlers

Train, develop and hold work groups responsible for safety, production and attendance.

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

• Keeping track of assigned accounts to identify outstanding debts
• Negotiate payoff deadlines or payment plans
• Investigate and resolve discrepancies
• Comply with requirements when legal action is unavoidable.
• Collected on delinquent accounts to reduce overdue balances.
• Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
• Developed strong relationships with customers to foster timely payments and account resolution.

• Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
• Utilized various skip tracing tools effectively locating hard-to-find debtors, increasing opportunities for successful collections.
• Maintained high volume of calls and met demands of busy and productive group.
• Implemented customized payment plans based on debtor''s financial situation, increasing likelihood of full repayments over time.