Tomás Gaillard
Ituzaingó
Summary
Results-driven professional with a Bachelor's degree in Economics and extensive experience in sales operations and data analysis. Proven track record in leveraging partner relationships to optimize processes and implement best practices. Skilled in data manipulation, dashboard development, and reporting using Power Query and Power BI. Currently expanding expertise through advanced data analysis courses. Analytical and organized professional comfortable working independently or as part of team.
Overview
3
3
years of professional experience
Work History
Partner Sales Operations Specialist
Pegasystems Inc.
04.2023 - Current
- Managed the entire onboarding process for new partner applications.
- Created and managed new partner contracts and contract renewals maintaining accuracy and compliance with legal and company standards.
- Acted as the business owner for Service Management enhancements, responsible for resolving tickets related to Operations and Partner Program teams, leading to improved efficiency and service quality.
- Implemented process improvements within the partner ecosystem, facilitated effective communication between partners and internal teams.
Sales Operations Junior Analyst
Pegasystems Inc.
08.2021 - 04.2023
- Coordinated opportunity registrations with partner managers.
- Generated monthly forecasting information to contribute to executive reports. Quarterly Business Reviews presentations for EMEA and the America´s market.
- Supported senior analysts with ad-hoc data analysis requests, ensuring accurate results were delivered in a timely manner.
- Developed and maintained dashboards using Power BI to track and visualize key performance metrics.
Education
Bachelor of Economics -
Universidad Católica Argentina
Buenos Aires, ArgentinaSkills
Data Analytics & Business Intelligence: Advanced proficiency in Power Query, Power BI, and Excel for data manipulation, dashboard creation, and reporting
Software Proficiency: Microsoft Office Suite (Excel, PowerPoint, SharePoint, Outlook), Power Query, Power BI
Soft Skills: Teamwork, problem-solving, remote working adaptability, effective communication
Operational Efficiency
Cross-Functional Communication
Languages
Spanish
Native language
English
Advanced
C1
Professional Development
Data Analyst Specialization Courses: Currently enrolled in advanced courses focused on data analytics, including statistical analysis, data visualization, and machine learning techniques.
Timeline
Partner Sales Operations Specialist
Pegasystems Inc.
04.2023 - Current
Sales Operations Junior Analyst
Pegasystems Inc.
08.2021 - 04.2023
Bachelor of Economics -
Universidad Católica Argentina
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