Tony Ray
Manila
Summary
Dynamic supervisor with extensive experience at the United States Post Office, excelling in employee training and safety compliance. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in staff management and logistics optimization, demonstrating strong judgment and self-motivation to achieve operational excellence.
Overview
21
21
years of professional experience
Work History
Supervisor
United States Post Office
Kennett, MO
10.2024 - Current
- Assisted in training new staff on operational procedures and safety protocols.
- Ensured compliance with safety standards during daily operations and employee activities.
- Handled customer inquiries, providing prompt responses to improve satisfaction rates.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Taxidermist
Self Employed Services
Manila, AR
06.2017 - Current
- Crafted lifelike taxidermy mounts utilizing advanced preservation techniques and natural materials.
- Developed custom display solutions for various species, enhancing aesthetic appeal and educational value.
- Trained clients on proper care and maintenance of taxidermy pieces to ensure longevity and quality.
- Streamlined workflow processes to improve efficiency in specimen preparation and finishing stages.
- Established strong relationships with local hunters and wildlife enthusiasts, promoting services and client retention.
- Implemented quality control measures to maintain high standards in craftsmanship and client satisfaction.
- Continuously improved artistic skills and attention to detail, resulting in an increase of repeat clients and referrals.
City Letter Carrier
Untied States Postal Service
Blytheville, AR
09.2005 - 10.2024
- Delivered mail and parcels efficiently to designated routes, ensuring timely service.
- Managed daily route logistics, optimizing delivery schedules for maximum efficiency.
- Maintained accurate records of mail deliveries and customer interactions, ensuring accountability.
- Trained new employees on delivery procedures and use of postal equipment.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
Education
High School Diploma -
Buffalo Isand Central
Monette, AR05-1990
Skills
- Employee training
- Safety protocols
- Coaching and mentoring
- Customer service
- Staff management
- Good judgment
- Self motivation
Accomplishments
- Supervised team of 28 staff members.
- Resolved product issue through consumer testing.
- Proficient in a laser engraving system
Timeline
Supervisor
United States Post Office
10.2024 - Current
Taxidermist
Self Employed Services
06.2017 - Current
City Letter Carrier
Untied States Postal Service
09.2005 - 10.2024
High School Diploma -
Buffalo Isand Central