T'Quiesha Brown
Jonesboro
Summary
Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.
Overview
11
11
years of professional experience
Work History
Crew Member
McDonald’s
Jonesboro
2025.10 - Current
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
- Assisted customers with orders at front counter and drive-thru, enhancing service efficiency.
- Operated cash register accurately, processing transactions efficiently to enhance customer experience.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to streamline order completion, improving overall service flow.
- Maintained cleanliness and organization of dining area, fostering a welcoming atmosphere for guests.
Door Host Associate
Walmart
Jonesboro
2023.03 - 2023.08
- Customer interaction.
- Checking receipts at door.
- Observing self-checkout.
- Checking customers baskets for items on receipts.
- Greeted and assisted customers entering store, enhancing overall shopping experience.
- Monitored entrance area for safety compliance and security concerns.
- Conducted routine inspections of entrance area, ensuring cleanliness and orderliness.
Deli Associate
Walmart
Jonesboro
2022.01 - 2023.03
- Customer interaction.
- Slice meat and cheese on automatic slicers.
- Use of rotisserie and fryers.
- Prepared and sliced deli meats and cheeses to meet customer specifications.
- Assisted customers with product selections, ensuring high levels of satisfaction.
- Maintained cleanliness and organization within the deli area to comply with health standards.
- Operated deli equipment safely while following proper food handling procedures.
- Collaborated with team members to manage inventory levels and reduce waste effectively.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Clean area following protocol.
- Stock freight from incoming trucks.
- Take out trash at end of shift.
Packer Operator
Emerge Construction
fridley
2015.08 - 2017.06
- Monitored production line for quality control and compliance with standards.
- Collaborated with team members to optimize workflow and reduce downtime.
- Operated packing machinery to efficiently package construction materials.
Education
Summit Academy Opportunities Industrialization Center
Minneapolis, MN2015-12
High school or equivalent -
Jonesboro High School
Jonesboro, AR2011-05
Skills
- Customer Service
- Osha 30
- Receptionist
- Retail Sales
- Call Center
- Customer Support
- Customer Care
- Bus Driving
- Driving
- Produce Experience
- Delivery Driver Experience
- Construction
- Carpentry
- Attention To Detail
- Cash Handling
Skill Sets
- Customer Service (4 years)
- Osha 30 (Less than 1 year)
- Receptionist (1 year)
- Retail Sales (2 years)
- Call Center
- Customer Support
- Customer Care
- Bus Driving
- Driving
- Produce Experience
- Delivery Driver Experience
- Construction
- Carpentry
- Attention To Detail
- Cash Handling
Timeline
Crew Member
McDonald’s
2025.10 - Current
Door Host Associate
Walmart
2023.03 - 2023.08
Deli Associate
Walmart
2022.01 - 2023.03
Packer Operator
Emerge Construction
2015.08 - 2017.06
Summit Academy Opportunities Industrialization Center
High school or equivalent -
Jonesboro High School