Tracie Harrison
DeValls Bluff
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Omni Lead
Belk, Inc.
03.2023 - Current
- Help lead the development and implementation of the ship-to-home department, ensuring consistency in operations while maximizing efficiency.
- Help merchandise throughout the store including floor moves.
- Key holder responsibilities.
- Cross-trained on many positions throughout the store to include cashier, beauty, and HR.
- Excellent customer service to include problem-solving skills.
- Worked with inventory and mark-down teams.
- Collaborated with management team to implement new work procedures and policies.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Human Resource Lead
Belk, Inc.
02.2022 - 09.2022
- Helped to ensure that associate onboarding was executed proficiently.
- Ensure that I-9 and E-Verify background check compliance.
- Performed new associate training.
- Submitted termination requests as directed by management.
- Key holder.
- Maintained professionalism and confidentiality.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Belk, Inc.
11.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Cosmetology License -
Steve Earle Beauty College
Stuttgart, AR05.1989
High School Diploma -
Hazen High School
Hazen, Arkansas05.1987
Skills
Visual Management
Customer Oriented
Positive Attitude
Attention to Detail
Teamwork and Communication
Strong Work Ethic
Punctual and Dependable
Following Instructions
Inventory and Stocking
Timeline
Omni Lead
Belk, Inc.
03.2023 - Current
Human Resource Lead
Belk, Inc.
02.2022 - 09.2022
Cashier
Belk, Inc.
11.2021 - 02.2022
Cosmetology License -
Steve Earle Beauty College
High School Diploma -
Hazen High School
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