Tracy French
Osceola
Summary
With a proven track record at Bracken Construction Co., I excel in document management and fostering team growth. My expertise in SharePoint administration and motivating teams has streamlined operations, enhanced compliance, and boosted efficiency. Achievements include developing critical document templates and significantly improving client satisfaction through strategic business enhancements.
Overview
24
24
years of professional experience
Work History
Document Controller
Bracken Construction Co.
09.2023 - Current
- Coordinated with project managers to ensure timely distribution of critical documents.
- Developed and updated document templates for consistent formatting and compliance.
- Compiled reports on document status for management review and decision-making.
- Provided ongoing support to team members regarding document management tools.
- Maintained accurate records of all project-related documents, facilitating quick retrieval when needed.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
Owner
The Small Town Co
02.2021 - 12.2024
- Monitored cash flow for sustainable operational practices.
- Designed training programs, enhancing skills and enabling employee growth.
- Developed financial forecasts for informed strategic planning.
- Recognized individual contributions to motivate and inspire teams.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
Owner
Southern Medical Transportation LLC
07.2014 - 11.2020
- Monitored cash flow for sustainable operational practices.
- Recognized individual contributions to motivate and inspire teams.
- Designed training programs, enhancing skills and enabling employee growth.
- Developed financial forecasts for informed strategic planning.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Administrative Office Coordinator
Mississippi County Prosecutors Office
04.2001 - 12.2014
- Streamlined office operations by implementing efficient filing systems and document management protocols.
- Drafted legal documents for attorney review, increasing overall efficiency of the law firm.
- Participated actively in team meetings or strategy sessions where valuable input was given towards developing stronger arguments for case proceedings.
- Provided exceptional customer service through prompt response times on all forms of communication including phone calls, emails, or face-to-face interactions.
- Managed attorney calendars, ensuring timely attendance at meetings, court appearances, and deadlines.
- Dictation on all court docs while case/s were active.
Education
Associate of Applied Science - Information Technology
Arkansas State University
Jonesboro, AR12-2001
Skills
- Document management
- Document organization
- Document scanning
- Records management
- Document retrieval
- Tracking document flow
- Records maintenance
- Electronic archiving
- SharePoint administration
- Database management
- Data accuracy
- Compliance controls
- Electronic records management
- Data logging
- Digital file organization
Timeline
Document Controller
Bracken Construction Co.
09.2023 - Current
Owner
The Small Town Co
02.2021 - 12.2024
Owner
Southern Medical Transportation LLC
07.2014 - 11.2020
Administrative Office Coordinator
Mississippi County Prosecutors Office
04.2001 - 12.2014
Associate of Applied Science - Information Technology
Arkansas State University
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