Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tracy Scott

Rogers,Arkansas

Summary

Dynamic technology leader with extensive experience at Walmart, driving digital transformation and enhancing IT compliance. Proven track record in strategic planning and risk management, optimizing infrastructure while fostering collaboration. Adept at mentoring teams and implementing innovative solutions, resulting in increased productivity and improved operational efficiency.

Overview

22
22
years of professional experience

Work History

Senior Director of Technology

Walmart Stores,INC
05.2021 - 08.2025
  • Championed IT security initiatives, safeguarding company data from potential threats through comprehensive risk assessments.
  • Cultivated a collaborative work environment by fostering open communication channels between technical teams, management, and other departments within the organization.
  • Introduced automation solutions that increased productivity levels across multiple departments within the organization.
  • Navigated complex problem-solving scenarios by employing critical thinking skills and technical expertise.
  • Managed budgets and resources effectively, ensuring cost-effective technology solutions were implemented.
  • Spearheaded digital transformation projects for improved customer experiences and streamlined internal operations.
  • Developed strategic plans for technology implementation, driving business growth and operational excellence.
  • Optimized IT infrastructure performance by conducting thorough capacity planning analyses guaranteeing scalability during peak demand periods.
  • Aligned information technology strategy with overall business objectives, contributing to the achievement of organizational goals.
  • Enhanced system efficiency by implementing innovative technologies and optimizing existing processes.
  • Led cross-functional teams for successful project completion and timely product delivery.
  • Delivered high-quality technology services by streamlining processes and adopting industry best practices.
  • Ensured seamless integration of new systems with legacy infrastructure while minimizing downtime during migrations.
  • Implemented data-driven decision-making strategies, leveraging analytics to inform technology roadmap priorities.
  • Mentored junior team members to enhance skills development, fostering a culture of continuous learning and improvement.
  • Established strong partnerships with key stakeholders and vendors to improve collaboration and strengthen vendor relationships.
  • Managed company-level architecture, platform and data configuration processes and implementation protocols.
  • Provided project leadership in dynamic technology-driven environment with multiple priorities.
  • Maintained high-level knowledge of current and emerging technology development and applications.
  • Supported current and emerging programs through interactions with high-level customers, business partners and external vendors.
  • Improved [Software] program delivery performance and reliability.
  • Directed [Software] engineering team's complex project development and functionality objectives.
  • Facilitated ongoing team development and growth through training and professional skills enhancement.
  • Developed and implemented long-term strategic technological blueprint.
  • Briefed executives on technology risks and suggested ways to alleviate concerns.
  • Designed enterprise-level technological blueprints and system architectures.
  • Managed life cycle replacement of hardware and software.
  • Oversaw development and implementation of improvements to support network operations.

Director of Business Development

Walmart
08.2008 - 05.2021
  • Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
  • Increased client base by developing and implementing effective business development strategies.
  • Negotiated favorable contract terms with vendors and suppliers, reducing operational costs significantly for the organization.
  • Negotiated, prepared, and signed contracts with clients.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Led change and transformation across business areas to deliver benefits and align company resources.
  • Presented persuasive presentations at industry conferences showcasing company expertise, generating interest from potential new clients.
  • Mentored team members to develop their skills, leading to increased productivity and successful promotions within the company.
  • Championed organizational change initiatives that resulted in streamlined operations and significant cost savings for the company.
  • Collaborated cross-functionally with sales, marketing, and operations teams to ensure seamless execution of business development initiatives.
  • Cultivated strong relationships with key stakeholders both internally and externally to optimize collaboration efforts across departments.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Senior Manager, Business Operations

Walmart
02.2004 - 08.2008
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Mentored junior staff members for skill development and career progression within the organization.
  • Implemented and developed operational standards, policies and procedures.
  • Achieved operational excellence by streamlining processes and implementing best practices.
  • Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
  • Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Increased customer satisfaction with timely project deliveries and seamless communication.
  • Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
  • Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
  • Executed appropriate staffing and budgetary plans to align with business forecasts.
  • Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Consistently met or exceeded annual performance targets set by senior leadership.
  • Consolidated vendors and renegotiated contracts to optimize costs.
  • Enhanced company reputation by driving successful initiatives that addressed client pain points effectively.
  • Held monthly meetings to create business plans and workshops to drive successful business.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.

Education

Sociology

University of Arkansas
Fayetteville, AR
12-2000

Skills

  • Strategic planning and road mapping
  • Governance
  • Data analytics
  • Machine learning/Artificial Intelligence
  • Training and mentoring
  • Business process improvement
  • Risk management
  • Technology integration
  • Performance metrics analysis
  • Change management
  • Strategic project planning
  • Application/database design
  • Teamwork and collaboration
  • Problem-solving abilities
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Team building
  • Task prioritization
  • Project leadership
  • Goal setting
  • Agile methodology
  • Continuous improvement

Accomplishments

  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].

Timeline

Senior Director of Technology

Walmart Stores,INC
05.2021 - 08.2025

Director of Business Development

Walmart
08.2008 - 05.2021

Senior Manager, Business Operations

Walmart
02.2004 - 08.2008

Sociology

University of Arkansas

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Tracy Scott