Trisha Perkins
Hot Springs Village,AR
Summary
Dynamic Office Administrative Assistant with proven expertise at McGraw Realtors, excelling in customer service and office management. Skilled in invoice processing and adept at maintaining organized records, I foster positive client relations and support seamless transactions, ensuring compliance and satisfaction. Committed to enhancing operational efficiency and team collaboration.
Overview
27
27
years of professional experience
Work History
Office Administrative Assistant
McGraw Realtors
03.2025 - Current
- Answering phones, managing emails, scheduling appointments and meetings.
- Ordering office supplies, managing office equipment, maintaining filing systems, both physical and electronic.
- Handling invoices, payments, and expenses for vendors.
- Maintaining office, OT and rental space calendars.
- Assisting with event planning and coordination for the office.
- Provides administrative and technical support to the agents and brokers as needed.
- Prioritizing professionalism in interactions, while maintaining a positive attitude and seeking solutions together can help navigate challenging interactions successfully.
- Processing real estate documents (contracts, agreements, disclosures, forms), updating and maintaining databases like MLS (Multiple Listing Service), Broker Wolf and Skyslope systems.
- Sort data into specific categories such as client information, property details, and transaction history to easily locate and update records.
- Coordinating with other administrative support and working as a team with processing transactions and maintaining real estate databases.
- Coordinating with Realtors, Accounting and Title Companies to ensure transactions close on time.
- Working closely with agents and brokers to ensure that all transactions are completed in compliance with state and federal regulations.
- Handles sensitive and confidential information with discretion.
- Support recruitment, onboarding, and training of new agents, fostering a positive workplace culture.
- Support the preparation of marketing materials, presentations, and other promotional content for listings and open houses.
Business Owner
Jayhawk Concrete Finishing Inc
01.1999 - 01.2025
- Oversaw financial management, including budgeting, forecasting, and expense tracking, to optimize profitability.
- Maintains positive relationships with customers through excellent customer service practices.
- Demonstrates leadership and management skills in overseeing daily operations of the business, including staff training, customer service, and budgeting.
- Analyzes data from financial reports to identify areas of improvement in business operations.
- Develops comprehensive marketing strategies to increase brand awareness and maximize profits.
- Reviews financial statements, sales reports, and other performance data to measure productivity.
- Experienced with social media and communication platforms.
- Generates and distributes paychecks to employees.
- Maintains employee records, including new hires, terminations, and changes in status according to payroll policies.
- Calculates, prepares, and issues bills, invoices, account statements, and other financial statements.
- Utilizes QuickBooks to create and maintain meticulous accounting records for the company.
- Maintains organized records of all payments, including disbursements, invoices, and expenses.
Assistant Store Manager
Petsmart
12.2023 - 09.2024
- Assisted in managing daily operations and ensuring optimal store performance.
- Trained and mentored team members on customer service and product knowledge.
- Executed inventory management procedures to maintain stock availability and organization.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Monitored compliance with company policies, ensuring a safe shopping environment.
- Resolved customer inquiries and concerns, fostering positive relationships and loyalty.
- Analyzed sales reports to identify trends and assist in strategic planning initiatives.
- Collaborated with management to develop employee schedules that optimize productivity.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Real Estate Agent
Stephens Real Estate Group
03.2017 - 01.2021
- Negotiated contracts and agreements to facilitate successful property transactions.
- Conducted market analyses to provide clients with accurate property valuations.
- Developed marketing materials to effectively showcase properties to prospective buyers.
- Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
- Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
- Coordinated inspections, appraisals, repairs, and other steps in the transaction process as required by buyer or seller needs for smooth closings.
- Managed transaction timelines to ensure deadlines were met and deals closed on time, leading to satisfied clients and repeat business.
Education
High School Diploma -
Lawrence High School
Lawrence, KSUniversity of Kansas
Lawrence, KSJohnson County Community College
Overland Park, KSSkills
- Administrative support
- Customer service
- Computer skills
- Computer proficiency
- Office administration
- Office management
- Customer and client relations
- Documentation and recordkeeping
- Invoice processing
- Recordkeeping
- Bookkeeping
- Business administration
- Office supply management
Timeline
Office Administrative Assistant
McGraw Realtors
03.2025 - Current
Assistant Store Manager
Petsmart
12.2023 - 09.2024
Real Estate Agent
Stephens Real Estate Group
03.2017 - 01.2021
Business Owner
Jayhawk Concrete Finishing Inc
01.1999 - 01.2025
High School Diploma -
Lawrence High School
University of Kansas
Johnson County Community College