Troy Halfhill
Roger
Summary
Developed key leadership and operational skills in fast-paced service center environment, seeking to transition into new field. Demonstrates expertise in team management and customer service, ensuring high levels of satisfaction and operational efficiency. Excited to apply transferable skills to new challenges and opportunities.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Valvoline Instant Oil Change
07.2023 - Current
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
- Organized company merchandise and displays to increase brand awareness and product sales.
- Oversaw daily operations, ensuring service excellence and efficiency in workflow management.
Hatchery Technician
Estes Chicken Hatchery
10.2022 - 07.2023
- Maintained and monitored hatchery equipment, including incubators, brooders, and water systems.
- Analyzed Chicks samples for signs of parasites or diseases that could affect their development.
- Trained new staff members on proper usage and care of equipment utilized in the hatchery system.
- Administered vaccinations to Chicks when necessary according to established procedures.
- Responded promptly and effectively to emergency situations that occurred within the facility.
Education
High School Diploma -
Republic High School
Republic, MO05.2024
Automotive Technology Certificate - Specialized Branch of Engineering
Ozark Technical Community College
Springfield, MO05.2024
Skills
- Team leadership
- Problem-solving
- Money handling
- Time management
- Strategic planning
- Safety trained
- Document processing
Timeline
Assistant Manager
Valvoline Instant Oil Change
07.2023 - Current
Hatchery Technician
Estes Chicken Hatchery
10.2022 - 07.2023
Automotive Technology Certificate - Specialized Branch of Engineering
Ozark Technical Community College
High School Diploma -
Republic High School