Justin Dejongh
Russellville
Summary
HVAC technician with extensive experience in system installation, diagnostics, and client education. Demonstrated expertise in troubleshooting HVAC malfunctions and performing routine maintenance to ensure optimal system performance. Committed to enhancing customer satisfaction through effective service delivery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HVAC Technician
B Dumont HVAC
24 Hootie loop
01.2023 - 03.2026
- Installed and repaired heating, ventilation, and air conditioning systems.
- Conducted routine maintenance on HVAC equipment to ensure optimal performance.
- Diagnosed and troubleshot system malfunctions to restore HVAC functionality efficiently.
- Educated clients on HVAC system usage and maintenance practices to enhance system longevity.
- Maintained accurate records of service calls, repairs, and installations to ensure comprehensive documentation.
Caregiver, Special Needs
Friendship Community Care
Dover
11.2022 - 12.2023
- Supported individuals in daily living activities and personal care to promote independence and quality of life.
- Developed and implemented individualized care plans for clients with special needs.
- Provided emotional support and companionship to enhance clients' well-being.
- Monitored medication administration and ensured compliance with health guidelines.
- Trained new staff on caregiving techniques and company protocols.
- Documented client care and progress accurately for management oversight and quality assurance.
Escalation Supervisor
Asurion Insurance Services
Russellville
09.2019 - 10.2022
- Resolved customer issues with knowledgeable and friendly service, contributing to high satisfaction levels.
- Addressed customer requests and inquiries to boost overall satisfaction.
- Provided excellent service and attention to customers through phone conversations.
- Coordinated cross-departmental communication to enhance escalation processes.
- Worked with cross-functional teams to achieve goals.
Education
High School Diploma -
Green Valley High School
Yucaipa, CA06-2018
Skills
- HVAC diagnostics
- A/C troubleshooting
- System installation
- Equipment maintenance
- Ventilation systems
- Ductwork fabrication
- Duct sizing and design
- Leak checks
- Charging principles
- Commercial refrigeration
- Project coordination
- Client relationship management
- Client education
- Attention to detail
- Effective communication
- Team collaboration
- Problem solving
- Record keeping
Certification
- EPA Technician Certification ID : 2024-07-ACCTECH-0006
- Osha 10 Certification
Timeline
HVAC Technician
B Dumont HVAC
01.2023 - 03.2026
Caregiver, Special Needs
Friendship Community Care
11.2022 - 12.2023
Escalation Supervisor
Asurion Insurance Services
09.2019 - 10.2022
High School Diploma -
Green Valley High School