Valeria Devesa

Business Organization

• Managed client relationships through regular check-ins and updates on project progress.
• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Enhanced communication among team members, fostering a collaborative and supportive work environment.
• Implemented best practices to optimize client´s organizational performance, leading to improved operational efficiency.
• Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
• Identified areas of improvement for client´s operations, implementing targeted solutions to increase productivity.
• Advised clients on change management strategies to ensure smooth transitions during periods of organizational transformation.
• Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
• Deliver programs on leadership, communication, negotiation.

HR

• Generated work policies and procedures, designed cost structures, and reengineered administrative and management processes.
• Reviewed and formally communicated organizational structure, designed and reviewed mission, vision, and values.
• Managed recruitment processes.
• Implemented HR processes.
• Designed training plans to improve leadership, including leadership trainings, workshops, webinars, team building, mentoring, coaching, and strategic interventions.
• Developed key performance indicators (KPIs).

• Managed complex employee relations issues with discretion and sensitivity, maintaining positive work environment while resolving conflicts efficiently.
• Established a consistent approach to employee performance evaluations, ensuring alignment with company objectives and fair recognition of accomplishments.
• Improved employee engagement scores by leading initiatives focused on communication, recognition, and professional development opportunities.
• Implemented innovative training programs, elevating employee skillsets and driving productivity improvements across the organization.
• Collaborated with executive leadership to define company values and integrate them into daily operations to foster a strong organizational culture.
• Successfully executed organizational restructuring efforts, minimizing disruptions to operations while achieving desired headcount reductions.
• Reduced labor costs with strategic workforce planning and optimized scheduling practices to better align resources with business needs.
• Directed hiring and onboarding programs for new employees.
• Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
• Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
• Educated employees on company policy and kept employee handbook current.
• Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
• Created and delivered HR training sessions to staff, managers and executives.

• Opening of Rosario Regional Business Unit.
• Development of commercial strategy.
• Development of different commercial channels.
• Contact with clients and companies that request financial advisory service.
• Contact with clients and companies seeking to carry out the 'Stock Investment Specialist' program.

• Administration, valuation, accounting, analysis and reporting of investment funds, preparation of hedge contracts and analysis of derivatives, sensitivity analysis of investment funds, investment analysis and calculation, preparation of financial statements according to IFRS standards, three nationals' currencies accounting of different companies of the financial group, analysis of deviations and variations in the returns of the different funds owned by the group, preparation of analysis and reports of financial statements for investor clients, common usage of the oral and written English language.

• Cost analysis and financial statements, company financial reports, cashflow confection, bank reconciliations, invoices management, analysis of variation results, control and monitoring of current accounts, budget creation and management control, personnel's administration tasks, supervision of settlement of staff salaries, 4th category profit settlement control.

• Receptionist, payment to suppliers, data entry, editing and printing of documents issued by the company, secretarial tasks.

• File organization, accountant assistant, preparation of credit and debit notes, credit history, telephone attention to customer queries and complaints.