Vanessa Bearden
Springdale,Arkansas
Summary
Seasoned RN Case Manager with a proven track record at My Nurse Navigator, adept in chronic disease management and fostering interdisciplinary collaboration. Excelled in reducing hospital readmission rates and enhancing patient care through critical thinking and effective communication. Skilled in HIPAA compliance and clinical assessment, I bring a comprehensive approach to improving patient outcomes and healthcare efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
RN Case Manager
My Nurse Navigator Llc
01.2021 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
Case Manager Specialist
Property Damage Appraisers - Fayetteville
03.2013 - 10.2020
- Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
- Trained new team members on best practices in case management, contributing to a consistent quality of care across the organization.
- Advocated for clients during meetings with service providers or legal representatives, promoting informed decision-making processes that respected individual autonomy and dignity.
- Managed high caseloads efficiently, prioritizing cases based on urgency and need.
- Evaluated program effectiveness through ongoing monitoring and analysis of key performance indicators, driving continuous improvement efforts within the organization.
- Enhanced communication between clients and service providers, resulting in better coordination of care.
- Streamlined internal processes by developing more efficient case management tools and procedures, resulting in increased productivity among team members.
- Managed approximately 50 incoming calls, emails and faxes per day from customers and Corporate office.
ED Case Manager
Freeman Health Systems
01.2009 - 10.2012
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of 30 plus clients situations, identifying issues, goals, and necessary interventions per shift.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Education
Master of Science - Nursing Education
South University
Savannah, GA08-2012
Skills
- Chronic disease management
- Discharge planning
- Utilization review
- Quality improvement
- Critical thinking
Certification
- Registered Nurse License (RN) - State Board of Nursing.
- Certified Case Manager CCMC 2021
Timeline
RN Case Manager
My Nurse Navigator Llc
01.2021 - Current
Case Manager Specialist
Property Damage Appraisers - Fayetteville
03.2013 - 10.2020
ED Case Manager
Freeman Health Systems
01.2009 - 10.2012
Master of Science - Nursing Education
South University
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