Vanessa Black
Little Rock
Summary
Dedicated warehouse associate skilled in effective communication, problem resolution, and inventory management. Committed to maintaining a safe and organized work environment. Detail-oriented warehouse associate with a strong background in customer service and team collaboration. Proven ability to process shipments accurately while ensuring a safe and organized warehouse environment, contributing to enhanced operational efficiency. Motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment. Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Overview
13
13
years of professional experience
Work History
Warehouse Associate
Amazon
Little Rock
01.2022 - 02.2026
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Collaborated with team members to clarify work assignments, ensuring smooth workflow.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Received deliveries, scanned packages, and updated orders in internal database.
- Labelled containers accurately to ensure proper product identification during distribution.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Inspected packages and goods for damage, facilitating timely notifications to vendors for replacements.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
Independent Contractor
Agape Church
Little Rock
11.2021 - 10.2023
- Maintained cleanliness and orderliness of church facilities and grounds.
- Coordinated waste disposal and recycling processes to promote sustainability.
- Assisted with setup and breakdown of church events and services.
- Utilized cleaning products and tools effectively to ensure safety standards.
- Created cleaning schedules to ensure consistent high standards of hygiene.
- Dusted furniture, fixtures, window sills, and other surfaces regularly.
- Stocked supplies such as toilet paper, soap and cleaning products as needed.
- Washed windows inside and outside to keep them clean.
- Swept, mopped and vacuumed floors on a regular basis.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Performed routine deep cleaning of high-traffic areas to enhance building aesthetics.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Checked and stocked inventory throughout facility to meet expected demands.
Customer Service Representative
FIS Global
Little Rock
05.2019 - 01.2020
- Assisted customers with financial services inquiries, ensuring timely and accurate responses.
- Educated clients on account features and service options to enhance user experience.
- Resolved customer complaints through effective communication and problem-solving skills.
- Trained new hires on customer service protocols and company policies effectively.
- Answered customer inquiries, providing precise information on products and services to enhance satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
Volunteer
Martin Luther King Jr. Commission
Little Rock
11.2012 - 03.2013
- Assisted in organizing community service events for local residents.
- Coordinated volunteer schedules and activities to maximize participation.
- Managed outreach efforts to engage diverse community members effectively.
- Supported program development by collecting and analyzing participant feedback.
- Facilitated workshops to promote civil rights education and awareness.
Education
High School Diploma -
UALR
Little Rock05-2028
Skills
- Customer service
- Team collaboration
- Inventory management
- Time management
- Effective communication
- Problem resolution
- Attention to detail
- Event setup
- Order processing
- Purchase order verification
- Inventory transport
- Leadership and team building
- Warehouse operations
- Warehouse tools operation
- Excellent driving record
- Inventory organization
- Warehouse logistics
- Labeling and boxing
- Lifting and sorting
- Wrapping and boxing
- Damage control
- Cost reduction
- Barcode scanning
- Warehouse environment safety
- Problem-solving
- Product verification
- Data entry
Accomplishments
2002 Skills/USA Championship Award Bronze Metal winner
Membership
AWID Membership
Alumni Member of Skill/USA
The National Bar Association
Timeline
Warehouse Associate
Amazon
01.2022 - 02.2026
Independent Contractor
Agape Church
11.2021 - 10.2023
Customer Service Representative
FIS Global
05.2019 - 01.2020
Volunteer
Martin Luther King Jr. Commission
11.2012 - 03.2013
High School Diploma -
UALR