VANESSA J. HERNANDEZ RAMOS
Jonesboro
Summary
Organized administrative professional with experience in payroll processing, insurance claims processing, claims administration, documentation, scheduling, phone ethic and compliance. Strong background in maintaining accurate records, supporting daily operations, and ensuring safety standards are met. Dependable team player with excellent communication and multitasking skills.
Overview
6
6
years of professional experience
Work History
Operations and Payroll Coordinator
S&S Foam & Insulation
Jonesboro, AR
04.2025 - Current
- Processed weekly/bi-weekly payroll for employees accurately and on time
- Verified timecards, attendance records, and overtime hours
- Maintained payroll records and employee files
- Maintained supply inventory and ordered equipment as needed
- Cleaned and sanitized equipment according to company and safety standards
- Inspected equipment for damage, wear, or safety hazards
- Helped clean job sites and pick trash up as needed.
Chiropractic Assistant
Matthews Health
Jonesboro, AR
01.2022 - 12.2023
- Assist chiropractors in patient examinations, assessments, and treatment procedures.
- Schedule appointments, manage patient records, and maintain confidentiality of sensitive information.
- Educate patients on chiropractic procedures, exercises, and lifestyle modifications.
- Prepare treatment rooms and ensure they are clean, organized, and stocked with necessary supplies.
- Perform administrative tasks such as answering phones, handling patient inquiries, and managing billing processes.
- Collaborated with the healthcare team to provide comprehensive patient care.
Office Manager
Frey Farms
Kennett, MO
05.2021 - 01.2022
- Processed reports, scanned, organized documentation electronically and in files.
- Booked transportation and accommodation for employees or clients.
- Organized office events and meetings.
- Entered data in Excel, Word, NetSuite, and Citrix Workspace
- Answered phone calls, emails, and established relationships with clients.
- Provided general clerical support and assistance on other projects.
Clothing Sales Associate, Social Media Manager
Rossi Oliver
Benton, KY
02.2020 - 05.2021
- Greeted customers with a smile, interacted with them, and offered assistance.
- Performed opening and closing duties five days a week.
- Recorded inventory, tagged the inventory, maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Responsible for photographing models wearing incoming inventory and uploading it to social media.
- Created seasonal clothing displays, including dressing mannequins.
- Responded to customers online quickly about any questions regarding the merchandise.
Education
RDA Certification - undefined
Accelerated Dental Assisting Academy
Jonesboro, AR03.2021
High School Diploma - undefined
Marshall County Schools
Draffenville, KY05.2020
Skills
- Payroll Processing
- Timekeeping & Attendance Tracking
- Data Entry
- Microsoft Office
- Communication Skills
- Documentation
- HIPPA awareness
Languages
Spanish | Native
English | Native
Timeline
Operations and Payroll Coordinator
S&S Foam & Insulation
04.2025 - Current
Chiropractic Assistant
Matthews Health
01.2022 - 12.2023
Office Manager
Frey Farms
05.2021 - 01.2022
Clothing Sales Associate, Social Media Manager
Rossi Oliver
02.2020 - 05.2021
RDA Certification - undefined
Accelerated Dental Assisting Academy
High School Diploma - undefined
Marshall County Schools