Microsoft word, excelen, power point
VANESSA PROVINZANO
English Teacher As A Second Language And Coordinator
Mendoza,M
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate eager to learn and grow.
Ready to help team achieve company goals.
Overview
20
20
years of professional experience
4
4
Languages
Work History
Professor in charge of the English area bodega at La Rural Winery
Bodega La Rural Y Rutini
Mendoza
04.2022 - Current
- Preparation of class material and programme. Create syllabus and instructional plans for each class session in accord with stated course objectives.
- Selection of appropriate textbooks, visual materials and up to date information to be taught during classes.
- Teacher in charge of teaching to managers and winemakers.
- Communicative and specific English for winemakers and export groups.
- Focus: foreign trade tourism and winemaking
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Increased course relevance by incorporating real-world examples and case studies into lesson plans.
- Created excitement and enthusiasm in classroom by delivering engaging subject matter.
- Provided students with constructive, encouraging and corrective feedback.
- Evaluated student progress using both formative and summative assessments to provide targeted feedback for continuous improvement.
- Built strong rapport with students through class discussions and academic advisement.
Professor at the National Technological University (UTN)
UTN MENDOZA
MENDOZA
01.2023 - 12.2024
- Professor in charge of Language III and IV in the Tourism and Hotel Management course.
- Preparation of the content to be given during the year.
- Selection of visual support updated to the new touristic trends and advances in hospitality.
- Implemented effective time management strategies while balancing teaching responsibilities with research pursuits.
- Developed innovative teaching methods tailored to diverse learning styles, enhancing student comprehension and success rates.
- Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
Private Lessons and In-company Teacher
Different Companies- Remote And In Person
Argentina, Chile And USA.
01.2005 - Current
- Individual or group English classes for different levels and international exams
- I teach communicative English and English for specific purposes
- I currently teach professionals in the areas of accounting, law, agronomy and administration among others.
- In company teacher (Santiago de Chile): corporate teacher in Santiago de Chile. Specialized classes in communicative and technical English for mining, oil, wine and tourism companies. Translations. Handling of SENSE system.
- Instituto Chileno Britanico, Eclass, Isban, Global Gate, World Street English.
- In company teacher (Argentina): corporate teacher. Classes specialized in communicative and technical English in oil and wine companies..
Internatiolly Certified Life Coach
Independant
Remote
03.2023 - Current
- Provided education on mental health topics and resources to clients.
- Created and maintained supportive online presence through the establishment of a life and spiritual coaching social media account.
- Provided emergency response in crisis situations to diffuse tensions.
- Enhanced client communication skills with targeted exercises, role-play scenarios, and constructive feedback.
- Supported clients in overcoming personal challenges by applying solution-focused coaching methodologies and evidence-based techniques.
- Assisted clients in exploring feelings and understanding behaviors.
- Fostered strong client relationships through empathetic listening skills, non-judgmental support, and genuine interest in client success.
- Listened to clients' concerns and provided encouragement and support.
- Designed safe and supportive environment for clients to discuss issues.
Toursim coordinator at Sottano winery
Sottano
Mendoza, Argentina
02.2019 - 08.2021
- Head of area: general organization: employee management, events organization, purchase, payments, sales, stock control, budgets, agenda and petty cash.
- Coordinated with human resources department to handle payroll and personnel databases.
- Managed company schedule to coordinate calendar and arrange travel.
- Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Organized company-wide events that boosted employee morale and cultivated team spirit within organization.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Responded to and resolved customer questions and concerns.
- Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
- Public relations with clients, tourism companies/suppliers, hotels
- Agenda coordination: reservations, hospitality, tours, etc.
- Touristic package organizations.
- Translations.
- Conference translation..
- Managed budgets skillfully by tracking expenses diligently and allocating resources appropriately based on priority needs.
- Inventoried and ordered office supplies to maintain availability of products.
General Administration Assitant at Sottano Winery
Sottano Winery
Mendoza, Argentina (Remote)
03.2020 - 08.2021
- General human resources administration. (apperwork, files, etc)
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- General administrative work (suppliers, purchase, billing, petty cash, bank account, etc)
- ORACLE system use to make payments, upload invoices, check stock, compensate stock, sales)
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Assisted development and implementation of new administrative procedures.
- Expedited invoice processing and expense tracking to maintain accurate financial records for budgeting purposes.
- Managed filing system, entered data and completed other clerical tasks.
- Logistics: shipping tracking, customer service, problem solving
- Clients back behavior analysis, sales, etc.
Shift Supervisor
La Lucy Resto Bar
Mendoza
03.2007 - 12.2013
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Managed btween 10-15 employees.
- Responded to and resolved customer questions and concerns.
- Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
Education
Bachelor in English Teaching And Investigation -
Universidad Del Aconcagua
Mendoza 05.2001 -
LIFE COACH -
Escuela Internacional De Coaching
Buenos AiresSkills
Professionalism
Proactive
Sociable and empathetic
Quick learner
People-oriented
Critical Thinking
Interpersonal Relations
Excellent Communication
Problem-solving aptitude
Active Listening
Motivation
Remote Instruction
Peer Collaboration
Problem-solving abilities
Decision-Making
Professionalism
Computing Science
intermediate-advanced, zoom, teams, webex
Personal Information
Date of Birth: 02/11/87
Software
Social Media
Browsers
General computer use
Timeline
Internatiolly Certified Life Coach
Independant
03.2023 - Current
Professor at the National Technological University (UTN)
UTN MENDOZA
01.2023 - 12.2024
Professor in charge of the English area bodega at La Rural Winery
Bodega La Rural Y Rutini
04.2022 - Current
General Administration Assitant at Sottano Winery
Sottano Winery
03.2020 - 08.2021
Toursim coordinator at Sottano winery
Sottano
02.2019 - 08.2021
Shift Supervisor
La Lucy Resto Bar
03.2007 - 12.2013
Private Lessons and In-company Teacher
Different Companies- Remote And In Person
01.2005 - Current
Bachelor in English Teaching And Investigation -
Universidad Del Aconcagua
05.2001 -
LIFE COACH -
Escuela Internacional De Coaching