Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vera Whitiker

Little Rock

Summary

Experienced with resolving customer inquiries effectively. Utilizes communication and empathy to build rapport and ensure satisfaction. Knowledge of troubleshooting and issue resolution.


Overview

10
10
years of professional experience

Work History

Travel Respiratory Therapist

MedPro
06.2023 - Current
  • Performed regular diagnostic tests such as arterial blood gas analysis, contributing valuable data to inform clinical decision making.
  • Served as a trusted liaison between patients, families, and healthcare teams regarding respiratory therapy plan adjustments or modifications needed based on changing circumstances or condition improvements.
  • Provided emergency respiratory interventions during critical situations, stabilizing patients'' conditions until further medical assistance arrived.
  • Mentored new Respiratory Therapists, sharing best practices and fostering a supportive team environment.

Traveling Registered Respiratory Therapist

Cross Country Healthcare
09.2021 - 06.2023
  • Contributed valuable insights during interdisciplinary meetings regarding complex cases involving respiratory issues or comorbidities.
  • Developed strong rapport with both patients and their families, building trust necessary for effective therapeutic relationships.
  • Proactively identified potential issues related to equipment or therapies, addressing them effectively before they escalated into problems affecting patient care quality or safety.
  • Streamlined workflow for the respiratory therapy department, enhancing team efficiency and performance.

Respiratory Therapist Supervisor

Medical City North Hills
06.2019 - 09.2021
  • Evaluated care policies using patient records and current research findings to develop better treatment.
  • Demonstrated leadership by making improvements to work processes and helping to train other
  • Treated patients after conducting assessments and laboratory testing.
  • Maintained patient charts and information, strictly adhering to HIPPA laws and privacy guidelines.
  • Assessed, diagnosed and treated breathing issues.
  • Managed schedules and workloads for my team
  • Managed about 4 employees per day

Respiratory Therapist

John Peter Smith Hospital
02.2019 - 09.2021


  • Provided comprehensive care to improve and strengthen clients' respiratory functions.
  • Aided physicians with various procedures such as bronchoscopies, ventilator management
  • Maintained patient charts and information, strictly adhering to HIPPA laws and privacy guidelines.
  • Provided emergency care to patients.
  • Managed over 50 patients respiratory care per day

Assistant Retail Supervisor

Family Dollar
06.2017 - 02.2019
  • Analyzed profitability ratios between budget and expenses and identified areas requiring improvement and tightening.
  • Trained and scheduled retail staff, prioritizing tasks for completion before anticipated deadlines.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Monitored cashiers' work and balanced registers to maintain strong financial controls.
  • Trained and oriented associates to maximize team performance.
  • Led and developed management team of 8

Assistant Manager

Citi Trends
01.2015 - 06.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

High School Diploma -

Pine Bluff High School
Pine Bluff

Associate of Applied Science - Respiratory Therapy

Southeast Arkansas College
Pine Bluff, AR
05-2018

Skills

  • Team building
  • Training & Development
  • Leadership
  • Critical thinking
  • Customer service
  • Problem resolution
  • Payment processing
  • Appointment scheduling
  • Multitasking and organization
  • Adaptability and flexibility
  • Verbal and written communication
  • Punctuality and reliability

Timeline

Travel Respiratory Therapist

MedPro
06.2023 - Current

Traveling Registered Respiratory Therapist

Cross Country Healthcare
09.2021 - 06.2023

Respiratory Therapist Supervisor

Medical City North Hills
06.2019 - 09.2021

Respiratory Therapist

John Peter Smith Hospital
02.2019 - 09.2021

Assistant Retail Supervisor

Family Dollar
06.2017 - 02.2019

Assistant Manager

Citi Trends
01.2015 - 06.2017

High School Diploma -

Pine Bluff High School

Associate of Applied Science - Respiratory Therapy

Southeast Arkansas College

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Vera Whitiker