Vicki Milam
El Dorado
Summary
Results-driven nursing leader with a strong focus on operational coordination and staff development. Track record of implementing effective infection control measures and enhancing interdisciplinary collaboration to improve patient care delivery.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Lead House Supervisor
South Arkansas Regional Hospital
El Dorado, AR
07.2023 - Current
- Supervised nursing staff to ensure high-quality patient care and adherence to hospital protocols.
- Coordinated daily operations, optimizing workflow efficiency across multiple departments.
- Implemented infection control measures, enhancing patient safety and compliance with health regulations.
- Assisted with performance evaluations, providing constructive feedback to promote professional development.
- Facilitated interdepartmental communication to streamline processes and improve overall service delivery.
- Assisted with competency based education for staff on new policies and operational procedures, ensuring consistent application.
- Monitored patient acuity levels closely, adjusting staffing assignments as needed for optimal care delivery.
- Provided emergency response during shifts and when on-call.
- Enhanced patient care by implementing efficient processes and utilizing resources effectively.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients, resulting in better outcomes.
- Conducted regular rounds on all units to assess overall functioning of the department while addressing any issues or concerns that arose.
House Supervisor
Medical Center of South Arkansas
El Dorado, AR
05.2019 - Current
- Supervised nursing staff to ensure adherence to patient care standards and protocols.
- Evaluated staffing needs and scheduled personnel effectively to meet departmental demands.
- Managed nursing staff schedules to ensure optimal coverage during peak hours and reduced overtime costs.
- Streamlined patient admission processes, reducing wait times and improving patient satisfaction.
- Led by example, demonstrating strong work ethic and commitment to patient care, which inspired staff to perform at their best.
Registered Nurse
Medical Center of South Arkansas
El Dorado, AR
06.2006 - 05.2017
- Administered emergency treatments and medications in high-pressure situations, ensuring patient stability and safety.
- Streamlined documentation processes using electronic health records, improving information accessibility for clinical staff.
- Monitored vital signs and performed assessments to detect changes in patient conditions, facilitating prompt medical responses.
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
RN Staff Nurse/RN Case Manager
South Arkansas Regional Health Center
El Dorado, AR
06.2000 - 06.2006
- Administered medications and monitored patient vital signs to ensure optimal health outcomes.
- Collaborated with multidisciplinary teams to develop individualized patient care plans.
- Educated patients and families on disease management and preventative care strategies.
- Conducted comprehensive assessments, identifying critical changes in patient conditions for timely interventions.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Education
Associate of Science - Nursing
Southern Arkansas University
Magnolia, AR05-1999
Licensed Practical Nursing - Nursing
South Arkansas Community College
El Dorado, AR08-1997
Skills
- Health and safety
- Medication administration
- Employee training
- Attendance documentation
- Staff supervision
- Scheduling coordination
- Emergency response
- Case management
- Crisis response
- Teamwork and collaboration
Certification
- Certified in ACLS, PALS, BLS, NRP, and TNCC
- CEN - Certified Emergency Nurse
Timeline
Lead House Supervisor
South Arkansas Regional Hospital
07.2023 - Current
House Supervisor
Medical Center of South Arkansas
05.2019 - Current
Registered Nurse
Medical Center of South Arkansas
06.2006 - 05.2017
RN Staff Nurse/RN Case Manager
South Arkansas Regional Health Center
06.2000 - 06.2006
Associate of Science - Nursing
Southern Arkansas University
Licensed Practical Nursing - Nursing
South Arkansas Community College