VICKI L. KUNZE-CARTER
Bentonville
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk Patient Coordinator
GI Alliance of Arkansas
Bentonville, AR
06.2025 - Current
- Delivered excellent patient experiences and direct care.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
Administrative/Personal Assistant
Johnson& Associates CPA's
Little Rock, Arkansas
12.2016 - Current
- Organized files, worked with various state & Federal agencies, typed up memorandums and letters
- Worked with clients to send money for, via international & national wires, paid personal utilities, property taxes, for said clients.
- QuickBooks placing employee time records, entering bank statements reconciling bank statements
- Started business entity, file for a Federal EIN, and assist with cost inventories for properties
- Assistance with personal items such as travel arrangements, dinners, and personal property maintenance
- Assisted in house management issues such as meetings with maintenance staff, grounds keepers, and light house cleaning and organization. Currently providing Care giving/Food preparation for Mrs Johnson
- Supported business growth through effective customer relationship management and correspondence handling.
Administrative Clerk
Peritum, CPA's
Springdale, AR
01.2024 - 04.2024
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Contributed to project success by providing administrative support to various teams as needed.
Admin. Assistant / Office manager
Landmark PLC, CPA's
Rogers, Arkansas
03.2019 - 05.2021
- Composed billing by inputting information into program, make accounts balance, mail out to clients
- Answer a multi-line phone, assist clients when necessary or direct clients to correct person
- Order lunch for 20+ teammates with some food allergies
- Set up new clients into five different databases.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
- Developed comprehensive record-keeping systems that made it easier for employees to access essential documents quickly.
Education
Business -
ASU-Mountain Home Campus
Mountain Home, ArkansasNo Degree - Business Management Supervisory
University of Arkansas Online
12.2023
Skills
- Patient registration
- HIPAA protocol adherence
- Medical record requests
- Creative problem solving
- Travel arrangements
- Calendar management
- Basic accounting
- Office administration
- Meeting planning
- Chauffeuring
- Household oversight
- Errands management
- Exceptional organization
- Professional phone etiquette
- Personal correspondence
- Advanced computer skills
- Personal calendar oversight
- Screening calls
- Discretion and confidentiality
- Business correspondence
- Administrative support
Certification
Professional Administrative -Certification
Timeline
Front Desk Patient Coordinator
GI Alliance of Arkansas
06.2025 - Current
Administrative Clerk
Peritum, CPA's
01.2024 - 04.2024
Admin. Assistant / Office manager
Landmark PLC, CPA's
03.2019 - 05.2021
Administrative/Personal Assistant
Johnson& Associates CPA's
12.2016 - Current
No Degree - Business Management Supervisory
University of Arkansas Online
Business -
ASU-Mountain Home Campus
References
UPON REQUEST