Victor Perez
Springdale
Summary
Dynamic retail sales professional with a proven track record at Central States MFG, excelling in customer service and problem-solving. Skilled in inventory management and process improvement, I consistently enhance workflow efficiency and exceed customer satisfaction through effective communication and team collaboration. Committed to quality assurance and employee training for optimal performance.
Overview
10
10
years of professional experience
Work History
Retail Sales
central states mfg
Lowell
08.2015 - Current
- Work successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed inventory and supplies to ensure materials were available when needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Ensured compliance with safety regulations and quality standards.
- Evaluated employee performance on a regular basis and provided feedback as necessary.
- Set up new procedures or systems that improved workflow through the department.
- Coordinated material supply to assembly line, regulated flow of finished goods to warehouse and fulfilled order requirements.
- Supervised production schedules, production quality and on-time delivery.
- Collaborated with cross-functional teams to develop efficient workflows across departments.
- Developed strategies and implemented action plans to improve process performance.
- Assessed production schedules and orders to plan material requirements and worker activities.
- Monitored all production processes and identified opportunities for improvement.
- Checked finished products to ensure quality and that industry standards were met before use.
- Executed and coordinated employee training to meet quality requirements.
Education
High School Diploma -
Springdale Highschool
Springdale Ar05-2011
Skills
- Product knowledge
- Field product installation experience
- Metal roof and siding installation experience
- Problem solving
- Communication skills
- Production scheduling
- Quality assurance
- Process improvement
- Project management
- Quality control
- Workflow management
- Team building
- Customer focus
- Customer service
- Employee training
- Inventory management
- Workflow optimization
- Time management
- Retail Sales Experience
- Sales and retail experience
Affiliations
- Spending time with family and friends
- Building things
- Working with metal products
- Mechanic work
- Being outdoors
Languages
English
Professional
Spanish
Professional
Timeline
Retail Sales
central states mfg
08.2015 - Current
High School Diploma -
Springdale Highschool
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