Victoria Hollingshead
Trumann
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Office Supervisor/Cashier
Bills Cost Plus
01.2022 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer inquiries and complaints effectively, fostering a positive shopping experience.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with product inquiries and store navigation.
- Implemented strategies to reduce wait times during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Billing and Payroll Specialist
Star Transportation LLC
04.2018 - Current
- Reconciled payroll discrepancies by analyzing reports and collaborating with HR teams.
- Processed payroll for over 40 employees, ensuring accurate and timely disbursement of salaries.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Maintained strict confidentiality of all payroll information and records.
Cashier
Burlington
05.2020 - 01.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Office Supervisor/Cashier
Cash Saver Grocery Store
10.2016 - 06.2020
- Trained and mentored staff on customer service excellence and operational efficiency.
- Resolved customer inquiries and complaints effectively, fostering a positive shopping experience.
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Optimized organizational systems for payment collections, deposits, and recordkeeping.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Applied Science - Health Information
Black River Technical College
Pocahontas, AR05-2015
High School Diploma -
Walnut Ridge High School
Walnut Ridge, AR05-2011
Skills
- Clear oral/written communication
- Bookkeeping
- Customer service
- Organizational skills
- Payroll processing
- Skilled in Word and Excel
- Billing
- Attention to detail
- Dependable and adaptable
Timeline
Office Supervisor/Cashier
Bills Cost Plus
01.2022 - Current
Cashier
Burlington
05.2020 - 01.2022
Billing and Payroll Specialist
Star Transportation LLC
04.2018 - Current
Office Supervisor/Cashier
Cash Saver Grocery Store
10.2016 - 06.2020
Associate of Applied Science - Health Information
Black River Technical College
High School Diploma -
Walnut Ridge High School