VICTORIA LATSON
Springdale
Summary
A highly organized and detail-oriented Management Assistant with experience in Airbnb hosting, vendor coordination, and guest communications. Skilled in multi-tasking, scheduling, and administrative support. A talented Production Chef de partie with expertise in recipe development, food safety, and quality control. Possesses exceptional communication and vendor management skills. Results-driven, with a proven track record on of driving sales and building business relationships. Proficient in staff management, inventory control, and marketing promotions.
Overview
21
21
years of professional experience
Work History
Amazon Delivery Driver
Sparkle Logistics LLC
Lowell
12.2024 - Current
- Delivered packages to customers on time and in a safe, efficient manner, meeting Amazon's high customer satisfaction standards.
- Managed and optimized delivery routes using Amazon’s navigation tools to ensure timely deliveries and minimize delays.
- Ensured accurate package delivery by verifying customer addresses, scanning items, and handling packages with care.
- Communicated with dispatch and team members to resolve any delivery issues or delays, ensuring smooth operations throughout the shift.
- Maintained a clean and organized delivery vehicle, performing daily inspections to ensure the vehicle’s safety and functionality.
- Adhered to all traffic laws, safety regulations, and company policies, promoting safety and professionalism on the road.
- Provided excellent customer service, addressing customer inquiries and concerns in a courteous and professional manner.
- Completed delivery paperwork and reported any discrepancies, including damage or missing packages, to ensure inventory accuracy.
- Managed time effectively to meet delivery deadlines, ensuring high productivity during each shift.
Property Management Assistant
Melene Homes
Tampa
08.2020 - 10.2024
- Airbnb hosting and guest communications using the Airbnb app
- Assist property management with day-to-day operations and maintenance
- Coordinate and schedule vendors for property repairs and maintenance tasks
- Provide hands-on support with minor property repairs
- Act as the primary point of contact for guest assistance and inquiries
- Oversee vendor billing and ensure timely execution of vendor appointments
Production, Chef de partie
Locale Market
07.2017 - 01.2020
- Prepared fresh ingredients for salad bars, in-house dishes, and catered events for up to 500 guests, ensuring quality and timely service
- Trained new kitchen staff on food preparation, safety, and quality standards while maintaining a clean, organized work area
- Managed multiple tasks simultaneously, adapting well to high-volume environments while ensuring product quality and service efficiency
- Operated kitchen equipment such as grills, fryers, and ovens, and followed recipes, portion control, and presentation standards
- Monitored stock levels, performed quality checks on ingredients, and adhered to food safety regulations to ensure safe and efficient kitchen operations
Driver
Uber
Miami
06.2014 - 03.2017
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Collected payments for goods delivered or unloaded.
- Educated passengers on the rideshare app features, promoting a seamless experience.
- Greeted passengers and provided a safe and comfortable ride to their destination.
Administrative Assistant & Sales Support
Outreach Calling
07.2013 - 03.2017
- Processed sales transactions and assisted in executing marketing campaigns for three office locations
- Handled receptionist duties, including greeting visitors, answering inquiries, and directing calls
- Provided clerical and administrative support, including preparing certificates, letters, and documents
- Managed incoming and outgoing mail, packages, and office supply inventory
- Ensured proper documentation and managed office inventory and commission tracking
Front Desk Lead Attendant/Childcare
24 Hour Fitness
Coconut Grove
03.2004 - 03.2008
- Trained new staff on company policy and procedures, enforced staff safety protocols
- Responsible for cash flow and closing reports
- Managed member check-ins, class registrations, and facility inquiries, providing a welcoming and efficient experience for all guests
- Resolved member concerns and complaints promptly and professionally, enhancing member satisfaction and retention
- Coordinated class schedules, including booking, cancellations, and substitutions, ensuring seamless service delivery
- Supervised and engaged children in a safe, fun, and nurturing environment while parents utilized gym facilities
- Maintained a clean and organized child care area, ensuring toys and equipment were safe and sanitized
- Ensured compliance with health and safety guidelines, including emergency procedures and first aid protocols
Sales Associate
Victoria Secret
Miami
06.2004 - 06.2006
- Exceeded all new credit card account quotas
- Processed transactions quickly and accurately using POS systems, handling cash, credit, and gift card payments
- Contributed to achieving store sales goals and participated in promotional events and merchandising activities to enhance store performance
- Maintained a visually appealing and well-organized sales floor, ensuring merchandise was stocked, folded, and displayed according to store standards
- Organized inventory and shipment
- Collaborated with team members to ensure smooth store operations, including opening and closing duties, inventory checks, and maintaining store cleanliness
Sales Associate
FYE
Coconut Grove
04.2004 - 03.2006
- Assisted customers in selecting music albums, vinyl records, and video content across various genres, offering personalized recommendations based on customer preferences and current trends
- Maintained in-depth knowledge of the latest music releases, popular artists, vinyl formats, and video collections to deliver informed and expert guidance to customers
- Processed sales transactions accurately through POS systems, including cash, credit, and returns, ensuring quick and efficient service
- Organized and maintained music and video displays, ensuring shelves were stocked, clean, and visually appealing to attract customers and promote sales
- Assisted in the maintenance of the store's inventory by managing stock levels, conducting regular stock audits, and placing reorder requests to avoid product shortages
- Collaborated with team members to ensure the timely set-up and dismantling of promotional displays, including featured artists and holiday sales events
Education
Associate in Arts - Biology
Miami Dade College
Miami, FL01.2009
Skills
- Sales & Upselling
- Scheduling & Time Management
- Vendor Management & Communication
- Administrative Support & Reception
- Airbnb Hosting & Guest Assistance
- Multi-Tasking & Application Navigation
- Recipe Development & Event Catering
- Package delivery
- Time management
- Problem resolution
- Positive attitude
References
References available upon request
Timeline
Amazon Delivery Driver
Sparkle Logistics LLC
12.2024 - Current
Property Management Assistant
Melene Homes
08.2020 - 10.2024
Production, Chef de partie
Locale Market
07.2017 - 01.2020
Driver
Uber
06.2014 - 03.2017
Administrative Assistant & Sales Support
Outreach Calling
07.2013 - 03.2017
Sales Associate
Victoria Secret
06.2004 - 06.2006
Sales Associate
FYE
04.2004 - 03.2006
Front Desk Lead Attendant/Childcare
24 Hour Fitness
03.2004 - 03.2008
Associate in Arts - Biology
Miami Dade College