Victoria Mendoza
Horseshoe Bend
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
Work History
General Contractor Assistant
Melvin Schmidt
- Assisted project management by coordinating schedules and materials for various construction projects.
- Communicated effectively with subcontractors to align work plans and resolve issues promptly.
- Organized workspaces and maintained tools, enhancing operational efficiency on job sites.
- Aided in fostering strong client relationships through regular updates on project status, addressing concerns, and providing excellent customer service throughout the process.
Professional House Cleaner
Self Employed Services
Melbourne, AR
08.2022 - 09.2025
- Delivered thorough cleaning services for residential properties, ensuring high standards of cleanliness and customer satisfaction.
- Utilized eco-friendly cleaning supplies and tools to maintain a safe environment for clients and pets.
- Organized and prioritized tasks efficiently to maximize productivity during each cleaning session.
- Cultivated strong client relationships by proactively communicating and addressing specific needs.
Trucking Dispatch/owner
Self Employed Services
2013 - 05.2017
- Coordinated daily dispatch operations ensuring timely delivery of freight.
- Managed communication between drivers, customers, and warehouse staff to resolve issues efficiently.
- Utilized routing software to optimize delivery routes for cost-effectiveness and efficiency.
- Processed paperwork accurately and efficiently to maintain compliance with industry regulations and standards.
Sales Associate Manager
IBC Bank
Elk City, OK
03.2017 - 12.2020
- Led team to achieve quarterly sales targets through effective coaching.
- Implemented streamlined processes, reducing transaction times and increasing overall branch productivity.
- Cultivated strong relationships with clients, driving repeat business and referrals through exceptional service.
- Assisted in developing and implementing branch policies to enhance operational efficiency.
- Supported daily banking operations, ensuring compliance with regulatory standards and internal controls.
- Trained new staff on customer service protocols and banking procedures to improve team performance.
- Processed loan applications, verifying documentation for accuracy and adherence to bank guidelines.
- Monitored branch performance metrics, identifying areas for improvement and implementing corrective actions.
- Collaborated with management to develop targeted marketing initiatives that boosted product awareness.
- Evaluated branch security measures, recommending enhancements to safeguard assets and client information.
- Managed daily branch activities for optimal performance, ensuring compliance with banking regulations.
- Collaborated with bank manager and teller supervisor on scheduling, hiring decisions and monthly audits.
- Conducted regular audits to ensure adherence to internal policies and regulatory requirements, maintaining operational excellence.
- Contributed to the achievement of financial targets by effectively managing budgets and controlling expenses within the branch.
- Implemented effective sales strategies to increase product offerings and drive revenue growth.
- Oversaw risk management initiatives to minimize losses and maintain a safe work environment.
Education
Cosmetology
Humble High School
Humble, TX05.2001
High School Diploma - All
Kingwood High School
Kingwood, TX2001
Skills
Multitasking
Customer service
Types 70 wpm
Organization
Attention to detail
Time management
Communication
Accounting
Timeline
Professional House Cleaner
Self Employed Services
08.2022 - 09.2025
Sales Associate Manager
IBC Bank
03.2017 - 12.2020
General Contractor Assistant
Melvin Schmidt
Trucking Dispatch/owner
Self Employed Services
2013 - 05.2017
Cosmetology
Humble High School
High School Diploma - All
Kingwood High School