Victoria Ottaviano
Córdoba
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Bartender Assistant
Pisco.barras
2023.01 - 2024.11
- Assisted with opening and closing procedures, maintaining a clean and organized workspace.
- Ensured compliance with local alcohol regulations through diligent ID checks and responsible service practices.
- Handled cash transactions accurately, maintaining proper accounting of sales figures.
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
Hostess in Store
Grido Heladeria
2024.04 - 2024.06
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Waitress, Runner and Cashier
Caelia Bar
2022.06 - 2022.12
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Operated cash register to record transactions accurately and efficiently.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Professional Bartender Training
Collins Bartending School
Argentina, Córdoba 2023-12
Degree in Nutrition
Universidad Nacional De Córdoba, UNC
Argentina, Córdoba High School Diploma -
Maestro Diehl, Niños Músicos
Argentina, Córdoba 2021-01
Skills
- Cleanliness maintenance
- Order taking
- Drink presentation
- Menu development
- Product promotion
- Efficient multitasking
- Flexible schedule
- Bar organization
- Patience and empathy
- Work ethic and integrity
Additional Information
- Nationality: Argentina
- Age: 20 years old
- Address: Seacoast towers 5151 collins avenue, Miami beach
Timeline
Hostess in Store
Grido Heladeria
2024.04 - 2024.06
Bartender Assistant
Pisco.barras
2023.01 - 2024.11
Waitress, Runner and Cashier
Caelia Bar
2022.06 - 2022.12
Professional Bartender Training
Collins Bartending School
Degree in Nutrition
Universidad Nacional De Córdoba, UNC
High School Diploma -
Maestro Diehl, Niños Músicos