Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Victoria Ottaviano

Victoria Ottaviano

Córdoba

Summary


Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Bartender Assistant

Pisco.barras
01.2023 - 11.2024
  • Assisted with opening and closing procedures, maintaining a clean and organized workspace.
  • Ensured compliance with local alcohol regulations through diligent ID checks and responsible service practices.
  • Handled cash transactions accurately, maintaining proper accounting of sales figures.
  • Supported bartenders with essential tasks, resulting in more efficient bar operations.

Hostess in Store

Grido Heladeria
04.2024 - 06.2024
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Waitress, Runner and Cashier

Caelia Bar
06.2022 - 12.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Professional Bartender Training

Collins Bartending School
Argentina, Córdoba
12-2023

Degree in Nutrition

Universidad Nacional De Córdoba, UNC
Argentina, Córdoba

High School Diploma -

Maestro Diehl, Niños Músicos
Argentina, Córdoba
01-2021

Skills

  • Cleanliness maintenance
  • Order taking
  • Drink presentation
  • Menu development
  • Product promotion
  • Efficient multitasking
  • Flexible schedule
  • Bar organization
  • Patience and empathy
  • Work ethic and integrity

Additional Information

- Nationality: Argentina

- Age: 20 years old

- Address: Seacoast towers 5151 collins avenue, Miami beach



Timeline

Hostess in Store

Grido Heladeria
04.2024 - 06.2024

Bartender Assistant

Pisco.barras
01.2023 - 11.2024

Waitress, Runner and Cashier

Caelia Bar
06.2022 - 12.2022

Professional Bartender Training

Collins Bartending School

Degree in Nutrition

Universidad Nacional De Córdoba, UNC

High School Diploma -

Maestro Diehl, Niños Músicos

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Victoria Ottaviano