Victoria Anabella Hernando Cattay
Santa Fe
Summary
Sales professional with experience in retail environments, specializing in customer service, product advising, and visual merchandising. Demonstrates reliability and adaptability when working in fast-paced and multicultural settings. Strong communication and collaboration skills, with a service-oriented mindset that contributes to positive guest experiences and consistent sales performance.
Overview
11
11
years of professional experience
Work History
Sales Associate & Visual Merchandising
Aurora Home & Kids
01.2025 - 12.2025
- Collaborated with team members to optimize store layout and merchandising strategies, driving sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Sales Associate & Visual Merchandising
La Casa de los Sueños
01.2022 - 01.2025
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Analyzed market trends to inform merchandise ordering and purchasing decisions.
- Assisted in visual merchandising to create appealing product displays that drove sales.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
Childcare Provider /Family Babysitter
Private Household
06.2018 - 07.2022
- Coordinated daily schedules and routines, optimizing children's engagement and learning opportunities.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
Retail Sales Associate
NANA´s
02.2015 - 09.2017
- Processed transactions accurately and efficiently, maintaining cash register integrity.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
- Supported store cleanliness standards by regularly organizing shelves, folding clothing items, cleaning surfaces, sweeping, and mopping the floor space.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Diploma - Interior Designer
Instituto Superior N°12 "Gastón Gori"
Santa Fe, Argentina02-2026
Certificate - Pharmacy Assistant
Universidad Tecnológica Nacional
Online 09-2024
Course - English-as-a-Second-Language Education
EF "Education First"
London, United Kingdom03-2016
Skills
- Teamwork and collaboration
- Reliable and punctual
- Cash handling
- Money handling
- Stocking and receiving
- Client service
- Inventory tracking
- Display setup
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Sales Associate & Visual Merchandising
Aurora Home & Kids
01.2025 - 12.2025
Sales Associate & Visual Merchandising
La Casa de los Sueños
01.2022 - 01.2025
Childcare Provider /Family Babysitter
Private Household
06.2018 - 07.2022
Retail Sales Associate
NANA´s
02.2015 - 09.2017
Diploma - Interior Designer
Instituto Superior N°12 "Gastón Gori"
Certificate - Pharmacy Assistant
Universidad Tecnológica Nacional
Course - English-as-a-Second-Language Education
EF "Education First"