Von D. Daniels
Helena,AR
Summary
Professional with strong background in student support, adept at fostering positive educational environments and driving student success. Skilled in team collaboration, conflict resolution, and program development. Known for reliability, adaptability, and results-driven approach. Proficient in managing diverse teams, implementing strategic initiatives, and enhancing student services.
Overview
17
17
years of professional experience
Work History
Director of Student Support Services
Phillips Community College Of The University Of Arkansas
07.2017 - Current
- Implemented effective communication channels between student support services, faculty, and administration to better serve the diverse needs of students.
- Promoted a culture of collaboration among staff members, resulting in more cohesive service provision across departments.
- Coordinated large-scale events such as orientation sessions, open houses, and resource fairs to connect students with relevant campus resources early in their academic careers.
- Provided ongoing training opportunities for staff members to stay current with evolving trends in higher education support services.
- Developed data-driven approaches to evaluate program effectiveness, leading to continuous improvement efforts in service delivery.
- Launched peer mentorship programs that fostered positive relationships between upperclassmen leaders and incoming freshmen, enhancing campus engagement.
- Implemented robust assessment tools for identifying individual learning styles and developing personalized academic plans aligned with each student's strengths and challenges.
- Streamlined processes within the department, improving efficiency and allowing staff to focus on direct student support tasks.
- Championed diversity and inclusion initiatives within the department, resulting in increased representation of underrepresented groups among staff and enhanced cultural competency across all programs.
- Oversaw budget management, ensuring optimal allocation of resources for maximum impact on student outcomes.
- Established partnerships with local organizations to provide additional student resources and opportunities.
- Increased graduation rates through early identification and intensive support of struggling students. Increased the number of participants by 63% in 3 years.
Enrollment Management Director
Phillips Community College of U of A
07.2017 - 03.2022
- Leads and manages enrollment management functions across all three campuses of the College, ensuring effective recruitment and support services for departments, staff, and students
- Assists in developing a comprehensive admissions marketing strategy aligned with the College's overall marketing goals, overseeing the monitoring of the College's intake system
- Contributes to the development of targeted communication strategies for different market segments, addressing prospective students, program inquiries, application processes, and pre-enrollment
- Plans and executes public information programs and promotional events to showcase and promote the College's vision and mission, including special events tailored to specific prospective student populations
- Represents the College in public settings to enhance the College's image and increase awareness
- Coordinates programs and activities with internal college departments and external agencies and organizations
- Analyzes data to identify specific recruitment needs that align with the College's vision and goals
- Implements transportation solutions for students, developing cost-effective routes based on student needs
- Develops and administers an online Cultural Climate survey to assess campus needs and identify opportunities for growth, presenting findings to the Chancellor and Executive Cabinet
- Serves as a member of the Chancellor's Executive Cabinet, contributing to strategic decision-making and overall College leadership
KIPP Through College Advisor
KIPP Delta Public Schools
04.2015 - 07.2017
- Organize and facilitate college application workshops to guide students through the application process and increase their chances of acceptance
- Maintain comprehensive records of student data, including contact information, grades, attendance, college admissions, and scholarship information
- Coordinate and conduct college readiness workshops, analyzing enrollment data to identify areas for improvement and implementing strategies to enhance student success
- Establish and nurture relationships with alumni through various communication channels, including phone, email, and social events, to foster engagement and support for current students
- Develop and execute targeted enrollment plans for students seeking admission to match schools, leveraging strategic partnerships and resources to maximize student outcomes
- Organize and lead college tours, ensuring students have the opportunity to explore different campuses and understand the unique offerings of each institution
- Identify trends and patterns in student success rates and share this valuable information with the KTC Director to inform program enhancements and improvements
- Cultivate strong relationships with students and their families, providing ongoing support and guidance throughout the college application and enrollment process
- Utilize social media platforms and technological tools to maintain regular communication with students and families, keeping them informed and engaged
- Assist students and families in interpreting and comparing financial aid packages, providing guidance and resources to help them make informed decisions
- Foster positive relationships with school representatives, college admission offices, and corporate and community partners to enhance collaboration and support for student success
- Maintain accurate and up-to-date student information records, entering relevant data into the database to ensure efficient and effective program management
- Collaborate with Student Recruitment offices at various colleges to develop customized plans that meet the unique needs of our students and align with their educational goals
Rehabilitation Counselor
Department of Human Services/Division of Services for the Blind
07.2012 - 04.2015
- Interviews clients to obtain background information and social history
- Determines eligibility and conducts annual re-evaluations to monitor state and federal regulations compliance
- Develops an individualized written rehabilitation program with individuals to achieve program goals and objectives
- Prepares and analyzes reports, including casework progress notes, logs of activities, and documentation of sessions
- Maintains reports, including logs of the daily progress of patients, quality assurance records, documentation of sessions, and casework recorded
- Monitors independent living skills or vocational training; evaluates and documents individuals' progress in a rehabilitation program
- Serves as a social advocate for clients by providing information from community resources and making necessary referrals
Rehabilitation Counselor
Arkansas Spinal Cord Commission
04.2010 - 06.2012
- Conducted initial interviews and assessed clients' eligibility
- Gathered relevant, valuable data from the client and formulated a psychosocial assessment
- Conducted annual re-evaluations to monitor compliance with state and federal regulations
- Assembled and guided group discussions and decision-making sessions
- Assessed and identified goals and formulated an integrated intervention plan to complete objectives
- Monitored adherence to the service plan and assisted with the management of the service plan by helping to identify unexpected problems with the service plan
- Provided counseling to clients in crisis and conflict situations and provided ongoing emotional support to clients so they could better cope with issues
Alternative Counselor
East Arkansas Area Agency on Aging
12.2009 - 03.2010
- Assisted physically disabled clients who typically would be placed in a nursing facility and made appropriate referrals for services needed for the clients
- Monitored the client in the home to ensure that they met their program goals and to ensure compliance with state and federal regulations
- Assisted the clients in finding a certified caregiver and ensured that the caregiver offered clients the proper care according to their plan of care
- Evaluated and documented the client's progress and evaluated the clients home to determine possible needs
Mental Health Paraprofessional
Counseling Consultant Inc. Forrest City Alternative School
11.2007 - 12.2009
- Served as a Community Advocate for clients
- According to their specific treatment plan, provided individual sessions with clients in various settings
- Assisted clients in resolving daily social, emotional, and financial conflicts
- Facilitated and co-facilitated the therapeutic group process
- Applied effective communication techniques in collaborating with interdisciplinary team members and interacting with patients and significant others in therapeutic relationships
- Responsible for identifying client's problem and offering solutions accordingly
Education
Ed.D - Rural And Diverse Educational Leadership
Southern Arkansas University
Magnolia, AR05-2028
Masters of Education - Community College Leadership
The University of Arkansas at Fayetteville
Fayetteville, AR12.2022
Masters of Ministry - Christian Counseling
Jacksonville Theological Seminary
Jacksonville, FL09.2011
Bachelor of Science degree - Sociology
University of Central Arkansas
Conway, AR05.2007
High School Diploma -
Texas High School
Texarkana, TX05.2002
Skills
- Strong Customer Service Skills
- Advanced Analytical Skills
- Interviewing skills
- Competency Assessment
- Accurate Data Entry
- Document Formatting
- Database Administration
- Client Relationship Management
- Performance Improvement Strategies
- Strong communication skills
- Team-based Problem Resolution
Additional Qualifications Skills
- Exceptional Customer Service Skills
- Strong analytical, interviewing and assessing skills
- Data Entry
- Document Preparation
- Database Management
- Contact and Performance Management
- Strong communication skills
Related Training
- Arkansas Community College Leadership Institute, 08/01/18
- ACT Enrollment Management Summit, 08/01/18
- Strategic Enrollment Management Conference, 08/01/17
Timeline
Director of Student Support Services
Phillips Community College Of The University Of Arkansas
07.2017 - Current
Enrollment Management Director
Phillips Community College of U of A
07.2017 - 03.2022
KIPP Through College Advisor
KIPP Delta Public Schools
04.2015 - 07.2017
Rehabilitation Counselor
Department of Human Services/Division of Services for the Blind
07.2012 - 04.2015
Rehabilitation Counselor
Arkansas Spinal Cord Commission
04.2010 - 06.2012
Alternative Counselor
East Arkansas Area Agency on Aging
12.2009 - 03.2010
Mental Health Paraprofessional
Counseling Consultant Inc. Forrest City Alternative School
11.2007 - 12.2009
Masters of Ministry - Christian Counseling
Jacksonville Theological Seminary
Bachelor of Science degree - Sociology
University of Central Arkansas
High School Diploma -
Texas High School
Ed.D - Rural And Diverse Educational Leadership
Southern Arkansas University
Masters of Education - Community College Leadership
The University of Arkansas at Fayetteville
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