Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Wendi Hammonds

Hope

Summary

Compassionate and dedicated professional with extensive experience at Rainbow Of Challenges, skilled in client support and behavior redirection. Proven ability to enhance client well-being through tailored care plans and effective communication. Committed to fostering independence and achieving personal goals, while maintaining a safe and supportive environment.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Rainbow Of Challenges
12.2021 - Current
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Assisted disabled clients to support independence and well-being.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Qualified Behavioral Health Professional/Mental Health Case Manager

Southwest Arkansas Counseling Mental Health Center
10.2024 - 05.2025
  • Maintained accurate documentation of client interactions, assessment results, treatment plans, progress notes, and discharge summaries as per regulatory requirements.
  • Built rapport with culturally diverse populations using empathy, active listening, and nonjudgmental attitudes during counseling sessions.
  • Supported clients in developing self-awareness skills through mindfulness activities, resulting in increased emotional regulation capabilities.
  • Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
  • Advocated on behalf of clients to ensure they received the necessary accommodations at work or school settings to facilitate success despite challenges faced due to mental health issues.
  • Conducted home visits when necessary, assessing living environments for safety concerns or potential triggers that could impact a client''s mental wellbeing negatively.
  • Ensured compliance with all legal requirements related to confidentiality and privacy of client information.

Office Administrative Assistant

JMS Russel Metals
04.2021 - 10.2024
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Processed some billing and deposits necessary for that branch of office.

Chiropractic Assistant

Douglas Chiropractic
02.2018 - 04.2021
  • Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
  • Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
  • Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
  • Performed electric muscle stimulation, massage, and mechanical traction.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
  • Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
  • Provided attentive support during chiropractic adjustments, contributing to effective treatments and patient comfort.

Patient Care Technician

Medical Park Hospital
12.1999 - 12.2006
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Performed blood draws efficiently for prompt analysis by healthcare professionals.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Assisted nursing staff with medical procedures to support patient care plans.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.

Sales Associate

Walmart
07.1994 - 08.1999
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Education

Associate of Arts - Education

UAHT University of Arkansas Community College Hope
Hope, AR
05-2012

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support

Accomplishments

  • Achieved Health Care Professions Technical Certificate by completing qualified training classes with accuracy and efficiency.
  • Awarded Vice Chancellors List
  • Hold current CPR/CPI certification

Certification

  • Certified QBHP - Southwest Arkansas Counseling & Mental Health Center
  • CPR/CPI


Timeline

Qualified Behavioral Health Professional/Mental Health Case Manager

Southwest Arkansas Counseling Mental Health Center
10.2024 - 05.2025

Direct Support Professional

Rainbow Of Challenges
12.2021 - Current

Office Administrative Assistant

JMS Russel Metals
04.2021 - 10.2024

Chiropractic Assistant

Douglas Chiropractic
02.2018 - 04.2021

Patient Care Technician

Medical Park Hospital
12.1999 - 12.2006

Sales Associate

Walmart
07.1994 - 08.1999

Associate of Arts - Education

UAHT University of Arkansas Community College Hope

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Wendi Hammonds