Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Whitnee Palmer

Whitnee Palmer

Jonesboro

Summary

Dynamic retail management professional with over 10 years of experience in sales and progressive leadership roles, recognized for a strong ability to coach and inspire teams toward advancement. Expertise in addressing operational challenges to streamline processes, enhance customer engagement, and implement marketing strategies that drive revenue growth. Known for exceptional presentation skills and a personable demeanor, fostering connections with diverse audiences. Results-oriented leader with a proven track record of exceeding sales targets and delivering outstanding customer service.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Commercial Cleaner

Frazier-Treadwell Inc
06.2020 - 02.2024
  • Deep cleaning and sanitizing
  • Maintained commercial buildings
  • Cleaned bathrooms, ceilings, rooms, Sanitation and Flooring
  • Swept, dusted, mopped, and shined facilities

Housekeeper Supervisor

Hampton Inn & Suites
01.2017 - 05.2020
  • Collaborated with Job title to help close deals and deliver goods during peak buying periods.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Moved beds, sofas and Type furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Replenished guest supplies and amenities.
  • Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Mentored new Job title s by explaining departmental procedures and offering assistance in finding necessary Type items.
  • Cleaned, sanitized and restocked bathrooms every Timeframe to keep facilities fresh.
  • Safely used Type equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
  • Cleaned exterior surfaces of lighting fixtures, including glass and plastic enclosures to remove dust, cobwebs and dirt.
  • Washed and polished glass windows and doors to keep entryways clear and professional.

Sales Associate

Jonesboro Resturant Equipment
06.2017 - 08.2019
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Assisted customers by finding needed Type items and checking inventory for items at other locations.
  • Processed orders through system and coordinated product deliveries.
  • Negotiated and closed deals with minimal oversight.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas Number % or more.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Recommended optimal merchandise based on customer needs and desires.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.

Cashier/Customer Service

Tj's Burgers
01.2017 - 01.2018
  • 1. Greet customers
  • 2. Take orders out
  • 3. Keep dining area clean & stocked
  • 4. Cashier

Store Manager

The Bbq Shack
10.2005 - 08.2015
  • Hired, trained and managed team of Number associates, including evaluating performance and enforcing disciplinary actions.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Processed shipments and maintained stock shelf organization.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Prioritized sanitation, safety and health standards in work areas.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
  • Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
  • Supported Job title in managing daily store functions.

Education

Bachelor's degree - Business Management

Strayer University
Florida
08.2025

GED - undefined

Paragould High School
Paragould, AR
03.2006

Skills

  • Custodial experience
  • Leadership
  • Operations
  • Inventory control
  • Supervising Experience
  • Recruiting
  • Communication skills
  • Customer service
  • Mentoring
  • Employee Evaluation
  • Word
  • Cash handling
  • Microsoft Excel
  • Team Management
  • Outstanding communication skills
  • Supervising experience
  • Retail sales
  • Cash register
  • Sales
  • Store Management Experience
  • Commercial cleaning
  • Management
  • Inventory
  • Retail sales
  • Quality assurance
  • Product Demos
  • Filing
  • Communications
  • Hospitality
  • Team management
  • Hotel experience
  • Microsoft Word
  • English
  • Outstanding communication
  • Store management
  • Presentation Skills
  • Housekeeping
  • Organizational skills
  • Staff training
  • Operations Management
  • Cleaning
  • Microsoft Office
  • Time Management
  • Hotel Experience
  • Interviewing
  • Excel
  • Restaurant experience
  • Restaurant Experience
  • Microsoft Outlook
  • Cash Register
  • Training & development
  • Retail Management
  • Training
  • Quality Assurance
  • Risk management
  • Closing

Certification

driver's license

Additional Information

  • Skills
  • Store operations oversight
  • Employee supervision and motivation
  • Store opening and closing procedures
  • Risk Management
  • Shift checklists
  • Customer service
  • Reliable
  • Staff training and development
  • Accurate cash handling
  • Team leadership
  • Inventory control
  • Outstanding communication skills
  • Team-oriented

Timeline

Commercial Cleaner

Frazier-Treadwell Inc
06.2020 - 02.2024

Sales Associate

Jonesboro Resturant Equipment
06.2017 - 08.2019

Housekeeper Supervisor

Hampton Inn & Suites
01.2017 - 05.2020

Cashier/Customer Service

Tj's Burgers
01.2017 - 01.2018

Store Manager

The Bbq Shack
10.2005 - 08.2015

Bachelor's degree - Business Management

Strayer University

GED - undefined

Paragould High School

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Whitnee Palmer