Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Whitney Cross

WHITE HALL

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, and problem-solver. Caring and compassionate Nursing Assistant provides thorough clinical, customer service and communication skills. Adaptable to quickly learn new concepts and skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Realtor

Rausch Coleman Homes
North Little Rock
08.2022 - Current
  • Guided clients through property buying and selling processes.
  • Coordinated property showings and open houses for potential buyers.
  • Managed listings through multiple online platforms and MLS systems.
  • Assisted clients with financing options and mortgage applications.
  • Developed strong relationships with clients to enhance customer satisfaction.
  • Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
  • Scheduled home viewings with potential buyers.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.

Sales Consultant

McLarty Honda
Little Rock
03.2017 - 08.2022
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Drove team revenue totals by bringing in top sales numbers.
  • Maintained compliance with all service, quality and regulatory standards.
  • Completed registration paperwork and sales documentation.
  • Reviewed vehicles before final delivery to validate completed tasks, such as installed add-ons and damage corrections.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.

Independent Sales Representative

Family Heritage Life Insurance
Little Rock
06.2016 - 05.2019
  • Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
  • Exceeded corporate quotas for monthly policy sales.
  • Promoted products and services using upselling and other sales strategies.
  • Obtained underwriting approval by completing application for coverage.
  • Maintained high standards of customer service by building relationships with clients.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Calculated premiums and established payment methods for sales.
  • Collected, analyzed and validated agency commissions.

Teller

Simmons Bank
Pine Bluff
09.2014 - 06.2016
  • Sold and cross-sold bank products to new and existing customers.
  • Provided customer records, account statements and copies of checks.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Removed mutilated currency from circulation.
  • Turned in excess cash to maintain drawer security.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Educated customers on use of banking website and mobile apps.

Cashier

Big Banjo Pizza Parlor
Pine Bluff
01.2007 - 05.2016
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Welcomed customers and helped determine their needs.
  • Greeted new customers, discussed specials and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.

Correctional Sergeant

Arkansas Department Of Corrections
Grady
01.2008 - 02.2014
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Conducted routine and emergency head counts.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Completed intake paperwork, fingerprints and searches.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Identified needed updates to correctional plans and assigned inmates to appropriate housing.

Education

Diploma -

Watson Chapel High School
Pine Bluff, AR
05.2006

Sociology

Arkansas State University
State University, AR

Skills

  • Sales expertise and trends
  • Team collaboration
  • Customer service excellence
  • Policy adherence
  • Sales quotas and goals
  • Persuasive communication
  • Sales leadership
  • Client follow-up
  • Efficient transaction processing
  • Customer understanding
  • Patient care and support
  • Medical terminology proficiency
  • Vital signs monitoring
  • Time management skills
  • Feeding assistance

Accomplishments

  • Brought in over 500+ new customers. (McLarty Honda)
  • Highest GPA in my CNA Training Course July 2025 (PAL CNA Training)
  • Top 30 Circle of Excellence in 2024 (Rausch Coleman Homes)
  • Awarded Top Preformer 6 months in 2024 (Rausch Coleman Homes)

Certification

  • CPR
  • Certified Nurse Assistant
  • Real Estate Agent in State of Arkansas

Timeline

Realtor

Rausch Coleman Homes
08.2022 - Current

Sales Consultant

McLarty Honda
03.2017 - 08.2022

Independent Sales Representative

Family Heritage Life Insurance
06.2016 - 05.2019

Teller

Simmons Bank
09.2014 - 06.2016

Correctional Sergeant

Arkansas Department Of Corrections
01.2008 - 02.2014

Cashier

Big Banjo Pizza Parlor
01.2007 - 05.2016

Diploma -

Watson Chapel High School

Sociology

Arkansas State University

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Whitney Cross