Whitten Overton
Hot Springs
Summary
Developed exceptional customer service and communication skills in fast-paced hospitality setting. Adept at managing multiple tasks simultaneously and ensuring high levels of client satisfaction. Looking to transition into new role by leveraging these transferrable skills to contribute effectively in different environment.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Planet Fitness
06.2023 - Current
- Greeted and assisted guests, ensuring a welcoming atmosphere at front desk.
- Managed check-in and check-out processes, providing efficient customer service experiences.
- Handled guest inquiries and resolved issues promptly to enhance satisfaction levels.
- Maintained accurate records of guest information and transactions using hotel management software.
Education
Lakeside High School
Hot Springs, ARSkills
- Troubleshooting
- System configuration
Timeline
Front Desk Agent
Planet Fitness
06.2023 - Current
Lakeside High School
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