William Milam
Searcy
Summary
Dynamic Shift Leader at Chick-Fil-A with a proven track record in team leadership and conflict resolution. Recognized for enhancing customer satisfaction and maintaining food safety standards. Skilled in problem-solving and certified in Servsafe, I effectively managed operations to ensure profitability and a positive work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Combat Engineer
Army Reserve
03.2024 - Current
- Placed explosives and performed mine-sweeping activities on land.
- Increased unit proficiency by leading rigorous training exercises in demolitions, mine warfare, and obstacle construction.
- Maintained 100% accountability of assigned equipment.
- Trained in use of tear gas, passive ordnance, and explosives.
Shift Leader/Trainer
Chick-Fil-A
07.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to food safety guidelines and protocols.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Searcy High School
Searcy, AR05-2024
Skills
- Positive attitude
- Team leadership
- Problem-solving
- Manual breaching
Certification
- ServeSafe
PFC Orie Combs Award
I was awarded this during military training for demonstrating selfless-service, leadership, and overall efficiency while learning Combat Engineer responsibilities and duties.
Timeline
Combat Engineer
Army Reserve
03.2024 - Current
Shift Leader/Trainer
Chick-Fil-A
07.2022 - Current
High School Diploma -
Searcy High School
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