Summary

Overview

Work History

Education

Skills

Ready Award

Timeline

Yulonda Davis

Whitehall

Summary

Dynamic F&B Attendant at Sacaren Casino Resort, recognized for enhancing customer loyalty through exceptional service and food safety compliance. Demonstrated adaptability and cash handling proficiency, contributing to increased sales and streamlined operations. Committed to fostering a clean and organized environment, ensuring memorable dining experiences for guests.

Overview

years of professional experience

Work History

F&B Attendant

Sacaren Casino Resort

01.2023 - Current

Boosted customer loyalty through friendly interactions and genuine care for their dining experience.
Assisted in maintaining a clean and organized dining area, ensuring a pleasant atmosphere for guests.
Ensured food safety compliance by properly handling, storing, and serving food items according to established guidelines.
Collaborated with the kitchen team to ensure timely delivery of food orders, maintaining high-quality standards.
Improved team productivity by working collaboratively with colleagues to handle high-volume shifts.
Contributed to increased sales through upselling menu items and promoting daily specials.
Managed cash transactions efficiently, balancing registers at the end of each shift with accuracy and attention to detail.
Enhanced customer satisfaction by providing efficient and attentive service during busy periods.
Accommodated diverse dietary requirements of guests through careful communication with kitchen staff when relaying orders or modifications.
Supported smooth restaurant operations by promptly addressing guest inquiries and concerns.
Enabled seamless event execution by assisting in setup, breakdown, and service during private functions or special occasions.
Aided in menu development by offering feedback on popular dishes and current trends in the industry.
Maximized table turnover rates through effective time management skills while still upholding excellent service standards for patrons.
Assisted in the creation of staff schedules, taking into account availability and business needs to optimize coverage during peak times.
Fostered positive relationships with vendors when placing orders or resolving delivery issues, ensuring a consistent supply chain.
Promoted a culture of continuous improvement by actively seeking opportunities for process enhancement within the F&B department.
Participated in inventory management, assisting in restocking supplies as needed to maintain optimal levels.
Streamlined order processing by accurately taking orders and communicating them to kitchen staff.
Delivered exceptional guest experiences by anticipating needs and attending to special requests.
Provided comprehensive training for new F&B Attendants, fostering a positive work environment and strong teamwork ethic.
Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
Trained new staff members on company policies and procedures.
Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Maintained clean and organized restaurant to comply with hygiene and health regulations.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Maintained stock levels of cups, lids, straws, and condiments throughout shift.
Greeted and seated guests to provide friendly and welcoming experience.
Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Provided guests with information about menu items, specials and promotions to provide quality service.
Monitored food and beverage supplies, assisting with restocking when needed.
Processed payments for orders and provided customers with change.
Arranged tables and chairs for special occasions and events.
Delivered exceptional guest experiences through attentive service and quick response to issues.
Answered customer questions about food and beverage items and assisted with menu selections.
Engaged in suggestive selling and other sales techniques.

Machine Operator

Stant

05.2015 - 08.2022

Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Operated various types of machinery, contributing to the successful completion of diverse projects.
Set up and ran machinery to produce exceptional products for industrial needs.
Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Collaborated with team members to optimize production processes and improve overall performance.
Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
Ensured accurate documentation of production data for analysis and continuous improvement efforts.
Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
Contributed to reduced waste generation by implementing recycling initiatives within workspace.
Ensured high-quality output, rigorously inspecting products to meet quality standards.
Reduced operational costs, identifying and implementing measures to decrease energy and material waste.
Elevated team morale and productivity by leading by example and providing support where needed.
Enhanced operational efficiency, organizing workstations for maximum productivity.
Achieved record-breaking production levels, meticulously orchestrating machine schedules and workflows.
Achieved significant reduction in setup times by developing quicker changeover procedures.

Material Handler

Lennox International

02.2016 - 05.2022

Transported inventory items to appropriate locations.
Packed items into appropriate containers for shipment.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Kept storage areas organized, clean, and secure to fully protect company assets.
Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Used hand-held scanners and physical logs to accurately track item movements.
Increased productivity, utilizing forklifts and other material handling equipment effectively.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Prevented product damage by carefully loading and unloading materials using appropriate equipment.
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
Performed cycle counts and inventory control to accurately track product levels.
Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
Attached identifying tags to containers to mark with identifying shipping information.
Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
Managed inventory levels with precision, performing regular audits and adjusting as necessary.
Monitored warehouse to identify missing items, spills, and unusual activity.
Received and unpacked shipments and new equipment as directed.
Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
Fostered culture of continuous improvement, suggesting several process enhancements.
Assisted in development of just-in-time inventory system, reducing overstock and associated costs.
Streamlined warehouse operations by organizing inventory efficiently, leading to quicker retrieval times.
Enhanced teamwork and morale with regular, hands-on training sessions for new hires.
Facilitated smooth warehouse operations, maintaining clean and organized work areas.
Negotiated with suppliers to secure more favorable terms for bulk material purchases.
Provided excellent customer service, resolving issues swiftly and maintaining positive relationships.
Coordinated with logistics teams to ensure timely shipment of products, reducing delivery delays.

Education

High School Diploma -

Dollarway High School

Pine Bluff, AR

Skills

Food safety
Hygiene and cleanliness

Adaptability and resilience
Cash handling proficiency

Ready Award

It's when you get rewarded by a secret shopper at the casino and you receive a complim meal and $500 dollars also a picture with Matt

Timeline

F&B Attendant

Sacaren Casino Resort

01.2023 - Current

Material Handler

Lennox International

02.2016 - 05.2022

Machine Operator

Stant

05.2015 - 08.2022

High School Diploma -

Dollarway High School

Yulonda Davis

Summary

Overview

Work History

F&B Attendant

Machine Operator

Material Handler

Education

High School Diploma -

Skills

Ready Award

Timeline

F&B Attendant

Material Handler

Machine Operator

High School Diploma -

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