Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yvelin Excellin

Rosario-Santa-fe

Summary

Friendly and outgoing Customer Service Representative with 3+ years of experience, looking to increase the customer experience at the Company. Expert in taking and entering orders, managing accounts, and resolving complaints. Familiar with the processes of customer needs assessment, quality standards for services, and customer retention. Multilingual: English/French/Spanish

Overview

4
4
years of professional experience
1
1
Certification

Work History

CCD

Sales
Rosario
06.2021 - 02.2022

• Meetings or exceeding sales goals
• Answering client questions about credit terms, products, prices and availability
• Maintaining client records

Machine Operator

Plastique XB
Rosario-Santa-fe
08.2018 - 02.2022

• Maintaining equipment and machinery so they can operate safely
• Proposing improvements to the process

Education

Bachelor of Science - Engineering of System

Universidad Tecnologia Nacional( U.T.N)
Rosario
12.2024

Skills

  • Equipment monitoring
  • Operations support
  • Manufacturing
  • Logistics
  • Empathy
    Strong decision maker
    Complex problem solver
    Patience
    Clarity in communicating
    Computer Skills
    Service-focused

Certification

MS office-2018
Udacity, Online

Languages

French, Creole
Native language
English
Proficient
C2
Spanish
Proficient
C2

Timeline

CCD

Sales
06.2021 - 02.2022

Machine Operator

Plastique XB
08.2018 - 02.2022

Bachelor of Science - Engineering of System

Universidad Tecnologia Nacional( U.T.N)
Yvelin Excellin