YVES G GUERRIER
4061 Maryanne PL, GROVE CITY,E
Summary
Proven ability in multitasking and communication, significantly improving client satisfaction and repeat business. Experienced quality control professional with strong track record in ensuring product integrity and compliance with industry standards. Skilled in identifying defects, conducting thorough inspections, and maintaining accurate documentation. Known for strong collaboration with team members and adaptability to changing requirements, always aiming for high-quality results. Reliable in fast-paced environments, with keen attention to detail and effective problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Quality Control Inspector
AMAZON
08.2024 - 11.2024
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Streamlined the inspection process, resulting in quicker identification of defects and faster corrective actions.
- Spearheaded quality assurance processes to minimize bugs and deliver a seamless gaming experience.
- Communicated with production team members about quality issues.
Deli Clerk
PUBLIX
06.2023 - 08.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Trained new deli clerks, enhancing team's efficiency and service quality.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Cleaned and sanitized kitchen,counter, dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Bank Cashier
SOGEBANK
12.2020 - 02.2023
- Provided exceptional customer service, resulting in numerous positive feedback submissions from satisfied clients.
- Mastered multiple teller systems, quickly adapting to updates or changes in software platforms as necessary to maintain productivity levels while minimizing errors.
- Assisted in training new employees, sharing best practices and proven strategies for success as a bank cashier.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Direct Sales Agent
DIGICEL
07.2018 - 11.2020
- Achieved high customer satisfaction by maintaining a professional and friendly demeanor during sales interactions.
- Ensured positive customer experiences by resolving complaints swiftly and courteously.
- Developed strong rapport with clients through consistent follow-up, resulting in increased repeat business.
- Managed complex negotiations with clients, successfully closing deals that contributed to exceeding revenue goals.
Education
No Degree - Accounting
Quisqueya University
Port-au-Prince,Haiti01-2023
No Degree - Tourism
Quisqueya University
Port-au-Prine,Haiti09-2020
High School Diploma -
Cours Prives St Ignace De Loyola
Port-au-Prince, Haiti08-2016
Skills
- Multitasking Abilities
- Communication Skills
- Package labeling
- Quality control
- Teamwork, Flexibility with schedule and overtime
- Experience using Microsoft Work,Excel and outlook
- Mentoring and training
- Product Inspection
French
English
Timeline
Quality Control Inspector
AMAZON
08.2024 - 11.2024
Deli Clerk
PUBLIX
06.2023 - 08.2024
Bank Cashier
SOGEBANK
12.2020 - 02.2023
Direct Sales Agent
DIGICEL
07.2018 - 11.2020
No Degree - Accounting
Quisqueya University
No Degree - Tourism
Quisqueya University
High School Diploma -
Cours Prives St Ignace De Loyola
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