Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Zachary Ramsey

Forrest City

Summary

Experienced Wrecker Operator with background in heavy-duty vehicle recovery and transportation. Skilled at operating various types of tow trucks and equipment, adhering to safety protocols, and providing effective customer service. Strengths include problem-solving ability, communication skills, and mechanical aptitude. In previous roles, contributed to improving company efficiency by streamlining towing processes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Wrecker Operator

White Motor Co.
Forrest City
04.2024 - Current
  • Performed routine maintenance on truck and related equipment including checking fluid levels, tire pressure, brakes, lights, and other safety features.
  • Interpreted maps accurately when navigating unfamiliar routes or roadways.
  • Provided roadside assistance services such as jump starts and tire changes for stranded motorists.
  • Conducted pre-trip inspections on tractor trailer units before beginning route.
  • Managed inventory control for parts used during repair operations.
  • Responded promptly to emergency calls in accordance with established protocols.
  • Transported towed vehicles to designated locations according to customer requests.
  • Loaded, unloaded cargo onto, off trucks using appropriate lifting techniques.
  • Ensured proper use of vehicle tie-downs, chains, straps, and other equipment when securing loads.
  • Maintained detailed records of all jobs completed throughout the day.
  • Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Recorded expenses and maintained receipts.

Mechanic/Heavy Equipment Operator

White Motor Company
Forrest City
01.2022 - 04.2024
  • Adhered strictly to safety requirements when operating machinery or handling hazardous materials.
  • Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
  • Consulted with customers regarding service options available based upon their needs.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
  • Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
  • Assessed vehicles or machinery to accurately diagnose and repair issues.
  • Adhered to all safety protocols and guidelines to prevent accidents and injuries.
  • Completed required paperwork and delivered to customer.
  • Kept detailed records of repairs, labor involved and parts used.
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Monitored shop equipment to maintain safe working condition.
  • Removed old oil, replaced filters, and added correct amounts of fluids.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Reviewed work orders and discussed with supervisors.
  • Transported materials from one site to another using off-road vehicles.
  • Transported materials around construction sites to work locations.
  • Inspected and replaced worn vehicle parts to maintain safety and longevity.
  • Finished shop cleaning, servicing, and storing after each shift.
  • Operated equipment to move and position raw materials or finished components.

Restaurant Waiter

Crazy Donkey
Palestine
06.2019 - 01.2022
  • Served food and beverages to patrons and confirmed complete orders.
  • Stocked service areas with supplies during slow periods.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Collected tickets and followed proper cash-handling procedures.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Stocked server areas with supplies before, during and after shifts.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.

Education

CDL Certification

East Arkansas Community College
Forrest City
04-2024

High School Diploma -

Palestine Wheatley High School
Palestine, AR
05-2022

Skills

  • Vehicle inspection
  • Roadside assistance
  • Equipment maintenance
  • Emergency response
  • Load securing
  • Parts management
  • Heavy equipment operation
  • Heavy lifting
  • Loading and unloading

Certification

  • CDL April 2024
  • Tow Trainers certification, Heavy Duty Vehicle Towing October 2024

References

References available upon request.

Timeline

Wrecker Operator

White Motor Co.
04.2024 - Current

Mechanic/Heavy Equipment Operator

White Motor Company
01.2022 - 04.2024

Restaurant Waiter

Crazy Donkey
06.2019 - 01.2022

CDL Certification

East Arkansas Community College

High School Diploma -

Palestine Wheatley High School

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