Zain Arif
7222 Havenwood Drive
Summary
Dynamic Service Advisor at Everett Infiniti of Central Arkansas with a proven track record in customer relationship management and sales. Skilled in vehicle assessment and adept at multitasking, I consistently exceeded sales targets while fostering trust and loyalty through exceptional communication and attentive service. Committed to enhancing customer satisfaction and driving repeat business.
Overview
1
1
year of professional experience
Work History
Service Advisor
Everett Infiniti of Central Arkansas
11.2024 - 03.2025
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Door-to-Door Sales Representative
EcoShield Pest Control
04.2024 - 07.2024
- Boosted sales by building relationships with prospective customers.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Education
Bachelor - Finance
Pulaski Technical College
North Little Rock, ARSkills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Strong work ethic
- Attention to detail
- Excellent communication
- Team player mentality
- Handling customer complaints
- Complaint resolution
- Price quoting
- Service scheduling
- Goal-oriented mindset
- Performance goals
- Client rapport
- Customer relationship management
- Team collaboration
Timeline
Service Advisor
Everett Infiniti of Central Arkansas
11.2024 - 03.2025
Door-to-Door Sales Representative
EcoShield Pest Control
04.2024 - 07.2024
Bachelor - Finance
Pulaski Technical College
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