Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoe Rogers

Gentry

Summary

Dedicated Housekeeper with proven expertise in maintaining cleanliness and comfort in healthcare settings, notably at Siloam Springs Regional Hospital. Skilled in deep cleaning techniques and health safety compliance, coupled with a strong ability to work effectively in team environments. Achieved significant improvement in patient satisfaction through meticulous attention to detail and proactive service.

Overview

2
2
years of professional experience

Work History

Hospital Housekeeper

HHS
03.2023 - 11.2024

I do clean patient rooms and make sure the patients have everything they need I make sure there trash is good I mop I do urgent care I clean the whole building in urgent care I make sure everything is cleaned

  • Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
  • Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
  • Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
  • Reduced cross-contamination risks by adhering to strict guidelines regarding the handling of biohazardous materials and waste disposal procedures.
  • Enhanced infection control efforts through thorough disinfection of high-touch surfaces and patient rooms.
  • Ensured compliance with safety regulations and protocols, minimizing accidents and hazards in the workplace.
  • Supported patient care by promptly cleaning and preparing rooms for new admissions, reducing wait times.
  • Demonstrated attention to detail while inspecting completed work tasks, ensuring all areas met established cleanliness standards.
  • Participated in ongoing training sessions to stay up-to-date on best practices for hospital housekeeping and infection prevention.
  • Promoted a welcoming atmosphere by maintaining clean and well-organized waiting areas, hallways, and other common spaces.
  • Participated in safety drills and emergency preparedness exercises, ensuring readiness to respond effectively in high-pressure situations.
  • Improved patient satisfaction by maintaining a clean and comfortable hospital environment.
  • Assisted with laundry duties, including washing, drying, folding, and delivering clean linens to appropriate units within the hospital.
  • Supported patient privacy by adhering to strict confidentiality policies and procedures when working in sensitive areas of the hospital.
  • Managed equipment maintenance tasks such as vacuum cleaner checks, floor scrubber upkeep, and replacement of worn-out tools as needed.
  • Facilitated timely room turnovers by efficiently stripping linens from beds and prepping them for laundry services.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Verified cleanliness and organization of storage areas and carts.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
  • Operated electronic backpack vacuums and floor sweepers.
  • Documented and reported necessary facility and building repairs observed.
  • Cleaned elevators, glass, and planters in public areas.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.

Sales Associate

Walmart
06.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma - Everything

Springdale High School
Springdale, AR
05.2023

Skills

  • Teamwork
  • Housekeeping
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Cleaning bathrooms
  • Cleaning techniques
  • Health and safety compliance
  • Bed making proficiency
  • Dusting furniture
  • Deep cleaning expertise

Timeline

Hospital Housekeeper

HHS
03.2023 - 11.2024

Sales Associate

Walmart
06.2022 - 03.2023

High School Diploma - Everything

Springdale High School
Zoe Rogers