Adaptable and service-oriented individual with diverse experience in food service and educational settings. Known for exceptional customer service and efficient problem-solving skills. Prepared to leverage expertise to enhance guest satisfaction and support team success.
Overview
5
5
years of professional experience
Work History
Server
JJ's Grill
Fayetteville
06.2025 - Current
Delivered exceptional customer service in high-volume, fast-paced dining environment, contributing to positive guest experiences.
Collaborated with kitchen staff to ensure timely food delivery to customers.
Addressed guest inquiries and resolved issues promptly, improving overall satisfaction and loyalty.
Assisted team members by effectively sharing responsibilities during peak hours, ensuring smooth operations.
Maintained 100% compliance with legal regulations for alcohol service
Literacy & Math Tutor
Lexicon Speech, Language, & Reading
Fayetteville
08.2023 - 12.2025
Secured paid position from internship by showcasing skills and commitment to student success.
Trained extensively in Barton Reading & Spelling System to enhance student outcomes.
Tutored students with dyslexia using guided discovery techniques for personalized learning.
Utilized multiple assessment tools for progress monitoring, including WIST and DIBELS.
Documented student progress and behavior to inform instructional adjustments and support individualized learning.
Server
Twin Hospitality Group
Rogers
10.2024 - 05.2025
Provided excellent customer service in a fast-paced dining environment.
Assisted in taking and processing food and beverage orders efficiently.
Took orders from customers accurately and in a timely manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Barista
Starbucks
Jonesboro
06.2021 - 05.2022
Delivered exceptional customer service by greeting customers and accurately processing orders.
Prepared and served beverages and food items according to Starbucks' recipes and standards.
Recommended menu items based on individual preferences to enhance customer experience.
Demonstrated in-depth knowledge of Starbucks' products, including seasonal offerings and promotions.
Collaborated with team members to ensure efficient service during peak hours.
Maintained cleanliness and organization of work area and equipment for operational efficiency.
Education
Bachelor of Science - Communication Sciences And Disorders
University of Arkansas
Fayetteville, AR
05-2026
Skills
Effective communication
Customer service
Team collaboration
Time management
Data analysis
Progress monitoring
Conflict resolution
Liquor, wine, and food service
Cleanliness standards
Point of sale (POS) system operations
Timeline
Server
JJ's Grill
06.2025 - Current
Server
Twin Hospitality Group
10.2024 - 05.2025
Literacy & Math Tutor
Lexicon Speech, Language, & Reading
08.2023 - 12.2025
Barista
Starbucks
06.2021 - 05.2022
Bachelor of Science - Communication Sciences And Disorders